Constanta-Cornelia Rinu
London,Hornchurch
Summary
Experienced professional with focus on managing care services and leading teams to deliver high-quality support. Skilled in regulatory compliance, staff development, and implementing best practices to enhance service user satisfaction. Proven ability to foster collaborative environments and drive continuous improvement in care standards.
Overview
8
8
years of professional experience
Work History
Registered manager
Ashchurch House
London, Hornchurch
08.2022 - Current
- Managed budgets to maintain financial viability of the facility.
- Addressed performance issues promptly to maintain high standards within the team.
- Implemented safety protocols, maintained a secure environment for residents and staff.
- Worked closely with health professionals to coordinate specialist treatment for residents as required.
- Led team meetings for better coordination of care services across departments.
- Ensured compliance with regulations by conducting regular audits and remedial actions when necessary.
- Initiated new initiatives aimed at improving resident satisfaction levels.
- Reviewed resident feedback regularly, initiated changes based on suggestions or concerns raised.
- Established strong relationships with families to improve communication and trust.
- Delegated tasks effectively to maximise productivity without compromising quality of care.
- Improved patient care by implementing effective care plans and monitoring their progress.
- Facilitated training courses, increased staff competency levels.
- Coordinated staff rota for efficient use of resources and high quality patient service.
- Conducted recruitment interviews to select highly skilled nursing staff members.
- Managed budget to ensure cost-effective operation and resource allocation.
- Maintained tidy environment to promote cleanliness, hygiene and quality standards.
- Oversaw staff recruitment, training and development to determine residents remain in consistently safe hands.
- Worked with staff to promote company vision and ethos internally and within wider community.
- Interacted with healthcare providers to manage patient treatments.
- Collaborated with families, friends and social support groups of patients to develop treatment plans.
- Registered patients and filed documents to safeguard records.
- Registered with Care Quality Commission (CQC) since January 2023
- Achieved NVQ Level 5 in Leadership and Management
- Moving and Handling trainer certificate
Deputy manager
Ashchurch House
London, Hornchurch
04.2020 - 08.2022
- Enforced company policies for a safe and productive work environment.
- Supervised team members for optimal task completion.
- Provided guidance to junior staff, fostering professional growth and development.
- Collaborated with the manager to achieve organisational goals.
- Facilitated staff meetings, leading to improved collaboration.
- Managed daily operations for smooth running of the office.
- Utilised advanced software tools to automate routine tasks, increasing productivity.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Created weekly performance reports, analysing and interpreting data to improve day-to-day business operations.
- Recruited and trained driven, dedicated team members, reducing staff turnover.
- Managed and monitored multidisciplinary teams, providing coaching to consistently exceed KPI targets.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Oversee the service, while Manager in Maternity Leave
Adult Care Worker and Shift Leader
Ashchurch House
London, Hornchurch
10.2016 - 04.2020
- Ensured cleanliness by regular sanitising of living spaces, maintaining a hygienic environment.
- Collaborated with colleagues on rotating shifts for seamless provision of care services.
- Prepared nutritious meals, contributing to the health of residents.
- Handled difficult behaviours from dementia patients with patience and understanding.
- Conducted regular room checks during night shifts for safety assurance.
- Managed medication schedules for patients, ensuring timely intake.
- Facilitated recreational activities to uplift resident morale.
- Engaged residents in stimulating conversation, boosting their cognitive function.
- Facilitated family visits whilst respecting patient confidentiality and privacy.
- Supported physical therapy sessions, promoting mobility and independence.
- Assisted residents at meal times, encouraging healthy eating habits.
- Maintained accurate records of patient behaviour changes to inform care planning process.
- Assisted in personal grooming tasks for improved self-esteem of the residents.
- Promoted a positive atmosphere within residential home through polite communication and empathy.
- Provided emotional support to residents, enhancing their mental well-being.
- Provided end-of-life care with compassion and sensitivity preserving the dignity of dying individuals.
- Safeguarded resident dignity whilst providing personal care services, cultivating an environment of respect and trust.
- Monitored clients' physical and mental health, reporting concerns to management for swift action.
Education
NVQ Level 2 - Health and Social Care
City Guilds
London 06.2018 - 06.2019
NVQ Level 3 - Health and Social Care
City Guild
London 07.2018 - 07.2019
NVQ Level 5 - Diploma in Leadership for Health and Social Care and Young People's Services-Adults Management
City Guilds
London 01.2021 - 05.2022
Higher Level Apprenticeship in General ASC - General Adult Social Care
Skills for Care & Development
London 01.2021 - 08.2022
Psychology and Counselling - Psychology
Arden University
London 08.2024 -
Skills
- Budgeting control
- Risk evaluation
- Leadership aptitude
- Safeguarding adults process
- Policies and procedures development
- Service user assessment
- Understanding of cqc inspections
- Adult social care understanding
- HR policies implementation
- Infection control measures
- Social care legislation
- Care quality standards
- Medication Administration
- Training and Development
- Empathy and compassion
- Vulnerable Adult Safeguarding
- Staff management
- Incident reporting
- Change implementation
- Staff supervision
- Strategic workforce planning
- Health and safety legislation
- Recruitment and hiring
- Disciplinary procedures and appraisals
- Residential home management
- Diversity awareness
- Person-centred care
- Monthly management reporting
- Data protection regulations
- Health and Safety Compliance
- Leadership skills
- Microsoft Office Suite
Affiliations
- Music/Travel/Friends and Family
Languages
English
Fluent
Romanian
Native
About me...
I am a happy, positive person. I like to meet new peoples and make new friends. I like to help and support people and i consider myself a good problem solving in any situation.
Timeline
Psychology and Counselling - Psychology
Arden University
08.2024 -
Registered manager
Ashchurch House
08.2022 - Current
NVQ Level 5 - Diploma in Leadership for Health and Social Care and Young People's Services-Adults Management
City Guilds
01.2021 - 05.2022
Higher Level Apprenticeship in General ASC - General Adult Social Care
Skills for Care & Development
01.2021 - 08.2022
Deputy manager
Ashchurch House
04.2020 - 08.2022
NVQ Level 3 - Health and Social Care
City Guild
07.2018 - 07.2019
NVQ Level 2 - Health and Social Care
City Guilds
06.2018 - 06.2019
Adult Care Worker and Shift Leader
Ashchurch House
10.2016 - 04.2020
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