Hardworking Transport Management Professional with 9 years' experience in overseeing operations, transportation, distribution and logistics for major 3PL companies, customer centric and safety focused . A trained facilitator with outstanding interpersonal and negotiation skills. Well versed in materials management and inventory reconciliation, effectively develops and implements process controls, whilst adding quality improvement initiatives that reduce costs and increase company revenue. Coordinates and develops teams to deliver key business objectives. Adept in customer and stakeholder engagement for smooth company communications. Proactive, resourceful and results-driven professional with an in-depth understanding of legal compliance and working time directives.
Overview
26
26
years of professional experience
Work history
Transport First Line Manager
Allied Bakeries
London, Walthamstow
11.2024 - Current
Maintained compliance to transport regulations, ensuring safe operations.
Ensure all drivers comply with transport regulations, including driver hours, rest periods and vehicle maintenance checks.
Monitored driver behaviour with regular reviews and feedback sessions.
Ensured strict adherence to company policies, improving professionalism on the job.
Developed contingency plans, minimising disruptions due to unforeseen events.
Responsible for coordinating and managing all driver issues from recruitment to driver payments, queries, and investigations
Enhanced customer satisfaction with careful coordination of deliveries.
Conducted regular safety audits, maintaining high standards across the board.
Coordinated transport schedules, resulting in improved punctuality.
Increased delivery speed by coordinating logistics effectively.
Provided team leadership to foster a productive environment.
Streamlined processes to increase overall performance.
Improved fleet efficiency by implementing strategic routing schedules.
Implemented staff training programmes, enhancing team skills and confidence.
Reviewed operational procedures for continual improvement opportunities.
Planned routes for more efficient use of fuel and time.
Managed relationships with third-party providers, ensuring service quality at all times.
Liaised with drivers for better communication and feedback.
Monitored spending to ensure expenses were consistent with approved budgets.
Researched and suggested cost-effective shipping methods and conducted regular safety audits on equipment.
Communicated with drivers to address accurate start times, load information and route issues.
Ensure that all daily vehicle check, vehicle inspection & defect reporting procedures are in place
Participated in recruitment, selection and induction of new drivers.
Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
Foster strong leadership and understanding of health and safety culture to ensure workplace well-being.
Working closely with the Transport Depot Manager to ensure KPI's are met to support the daily operational workflow on the customer site, ensuring all delivery schedules are adhered to. Acting as point of contact for any issues related to deliveries, delays or service failures.
Ensure that the Transport Depot Manager & the H&S team are made aware of all accidents, dangerous occurrences & near misses adhering to company policies and procedures
Transport Shift Manager
Eddie Stobart / Culina Ltd
Dagenham, London
10.2020 - 05.2026
Responsible for managing between 40-60 Drivers on the Transport shift to ensure timely deliveries to multiple FMCG Food & Beverage contracts which included Tate & Lyle, Coca Cola and AG Barr
Responsible for managing all agency and FTE staff working at the site on shift, including driver de-briefing, driver performance, tachograph management, accidents and near miss reporting, driving hours, WTD compliance, fuel efficient driving, incident reporting and defect reporting in line with company KPI's.
Working closely with the Transport Depot Manager to ensure KPI's are met to support the daily operational workflow on the customer site, ensuring all delivery schedules are adhered to. Acting as point of contact for any issues related to deliveries, delays or service failures.
Coordinating the allocation of drivers and vehicles to service the business, guaranteeing efficient, accurate deliveries.
Maintaining the safety and cost-effective utilization of all drivers and equipment using a bespoke in-house system
Ensure routes are optimised to reduce fuel consumption, improve delivery times and meet contract specific KPI's.
Ensure all drivers comply with transport regulations, including driver hours, rest periods and vehicle maintenance checks.
Liaised with customers and other departments to plan timely transportation of goods.
Supervise, motivate and manage drivers to ensure a productive working environment.
Monitor team performance, offer coaching where needed and ensure the team are adhering to safety, efficiency and customer service standards.
Responsible for coordinating and managing all driver issues from recruitment to driver payments, queries, and investigations
Ensuring all training needs are met for drivers including re-training and development
Highlight opportunities to improve productivity and efficiency, managing overall performance.
Ensuring personnel files are up to date incorporating license validation, personal details and training completed.
Responsible for managing all driver employee relations issues including conducting investigations, addressing disciplinaries, and managing grievances and absences
Ensure that the Transport Depot Manager & the H&S team are made aware of all accidents, dangerous occurrences & near misses adhering to company policies and procedures
Enforcing H&S protocols are followed across the site ensuring appropriate reporting and remedial actions are taken
Responsible for management across 3 internal sectors
Ensure that all daily vehicle check, vehicle inspection & defect reporting procedures are in place
Administering the vehicle and trailer maintenance program including servicing & MOTs
Ensure smooth communication and shift handovers between outgoing and incoming teams to maintain operational continuity
Provide regular updates to senior management on operational performance, incidents and any disruptions to service levels.
Transport manager
GNEWTCargo / Menzies Distribution
Twelve Trees Business Park, London
01.2015 - 05.2020
Responsible for managing a fleet of 80 EV (Electric) delivery vehicle's on behalf of Menzies distribution a Time-Critical Logistics Business delivering supply chain solutions across Newstrade, Retail, and eCommerce
Responsible for the management of the Transport operation ensuring effective movement of goods, efficient fleet management, compliance with regulations and high service levels.
Strategically planned and optimized routes for the delivery of goods, ensuring timely, safe and cost effective operations
Understood and balanced client and company priorities to achieve overall objectives.
Devised all vehicle daily reporting procedures relating to drivers and assigned vehicles
Responsible for managing team performance, productivity and efficiency ensuring compliance with transport laws, health & safety regs and environmental standards
Ensuring all drivers held correct licencing and were all inducted into the business with scheduled driver training to ensure they were all operating safely and efficiently
Provided ongoing training to drivers on safety protocols and regulatory compliance, educated teams on best practices.
Managed team absence, disciplinaries and grievances
Responsible for fleet vehicle tracking - FLEETCARMA Smart Charge Platform | Enabling EV Integration and vehicle tracking software, fleet related Insurance claim and queries to insurance provider
Maintained vehicle fleet with precise coordination of preventive maintenance and functional repairs.
Fully responsible for investigating all third-party road traffic related queries, vehicle driver damage, near misses and accidents
Responsible for collating all reports relating to road traffic incidents
Access to SAP for generating purchase orders for invoices, expenses, and lease hire vehicles
Attained the FORS BRONZE accreditation (Fleet operator recognition scheme) for 2 sites in east London