Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Paul Thomas

Maidstone,Kent

Summary

Dependable individual with proactive approach to tasks, ready to excel as Worker. Skilled in manual labour and problem-solving, with strong focus on teamwork and communication. Committed to contributing to operational success and maintaining high standards.

Overview

27
27
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Transport First Line Manager

Waitrose & Partners
Maidstone, Kent
08.2008 - Current
  • Managed a team to deliver exceptional customer service across 100 branches and suppliers under strict constraints.
  • Led a team of 100 PM drivers, overseeing daily assignments and holiday planning.
  • Handled performance management and safety compliance for operational excellence.
  • Collaborated with various departments across multiple sites to achieve mutually beneficial outcomes.
  • Directed recruitment efforts and facilitated ongoing training for team members to enhance business performance.

Delivery Driver To Office Manager

Ocado
Maidstone, Kent
03.2003 - 08.2008
  • Managed daily operations for 70 drivers, ensuring timely, customer-focused deliveries.
  • Planned and optimised delivery routes for each day, prioritising cost efficiency and service quality.
  • Collaborated with various departments to provide feedback and implement improvements.
  • Promoted from delivery driver after two years due to exceptional performance and support.
  • Multidrop deliveries completed in South East London and Kent area keeping to temperature requirements

Barman to Assistant Manager

Whitbread PLC
Maidstone, Kent
08.1998 - 02.2003


  • Ensured seamless daily operations at busiest Beefeater in network.
  • Controlled stock levels to prevent overstocking and shortages.
  • Addressed customer complaints effectively, restoring brand trust.
  • Managed cash registers accurately, minimising discrepancies during end-of-day reconciliation.

Education

GCSEs - 9 GCSE

Aylesford Secondary School
Aylesford, Kent
09.1989 - 07.1994

Skills

  • Driving operations oversight
  • Delivery time optimisation
  • Customer Service
  • Transportation scheduling
  • Transport Management CPC

Affiliations

  • Golf
  • Clay Pigeon Shooting

Certification

National and International Transport Manager CPC


IOSH Managing Safety


References

References available upon request.

Timeline

Transport First Line Manager

Waitrose & Partners
08.2008 - Current

Delivery Driver To Office Manager

Ocado
03.2003 - 08.2008

Barman to Assistant Manager

Whitbread PLC
08.1998 - 02.2003

GCSEs - 9 GCSE

Aylesford Secondary School
09.1989 - 07.1994
Paul Thomas