Summary
Overview
Work history
Education
Skills
Languages
Certification
Affiliations
References
Timeline
Generic

Sean Garrett

Banbury,Oxfordshire

Summary

Confident and results-driven transport and warehouse professional with proven expertise in leadership, team collaboration, and operational management. Holds an International Transport Manager CPC and NVQ Level 2 in Warehouse and Distribution, complemented by certifications in First Aid and Fire Marshall duties. Skilled forklift operator with strong command of transport and warehouse management software including Paragon, WMS, SAP, and Oracle. Adept at problem-solving, decision-making, and maintaining high standards of accuracy and safety. Committed to driving operational improvements, ensuring compliance, and fostering a productive, safety-focused work environment.

Willing to learn new skills and face new challenges.

Overview

18
18
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Transport First Line Manager

DHL Supply Chain
Banbury, Oxfordshire
06.2021 - 08.2025
  • Oversaw daily transport operations, managing a fleet of [insert number] vehicles and ensuring on-time delivery across multiple routes and regions.
  • Supervised and supported a team of drivers and logistics staff, ensuring full compliance with driving hours, vehicle maintenance, and health & safety regulations.
  • Monitored fleet performance using telematics and transport management systems (Microlise).
  • Led incident investigations and implemented corrective actions to prevent future transport-related issues.
  • Handled vehicle maintenance schedules, MOTs, and service records to ensure full road worthiness and legal compliance.
  • Processed and submitted team wages accurately and on time , ensuring compliance with company policies, payroll procedures, and relevant employment regulations.
  • Maintained up-to-date records of safe system of work protocols and standard operating procedures ensuring full compliance with legal requirements and internal standards.
  • Coordinated and delivered regular staff training , including health & safety, driver CPC, and operational procedures, to ensure all team members were fully trained and competent in their roles.
  • Enforced company policies consistently to maintain discipline within the team.

Transport planner

DHL Supply Chain
Banbury, Oxfordshire
06.2018 - 06.2021
  • Used transport planning software and telematics systems (Paragon) to manage scheduling, vehicle tracking, and real-time adjustments.
  • Planned and scheduled daily transport operations , optimising routes to ensure timely and cost-effective deliveries while meeting customer SLAs.
  • Arranging third party collections providing to warehouse.

Warehouse First Line Manager

DHL Supply Chain
Banbury, Oxfordshire
08.2011 - 06.2018
  • Supervised daily warehouse operations , including goods-in, picking, packing, dispatch, and inventory control, ensuring accuracy and efficiency.
  • Led a team of 20 operatives , providing clear direction, hands-on support, and performance management through regular reviews and feedback.
  • Processed and submitted weekly wages for warehouse staff , ensuring accuracy and adherence to payroll deadlines and company policy (Kronos).
  • Ensured strict compliance with all health & safety procedures , risk assessments, and site-specific protocols, promoting a culture of safety at all times.
  • Maintained up-to-date documentation for workplace policies, training records, and incident logs in line with HSE and company requirements.
  • Organised and delivered staff inductions, refresher courses, and role-specific training , including manual handling, PPE usage, and equipment operation.
  • Worked closely with Warehouse and Shift Managers to meet productivity targets, reduce operational downtime, and manage resource allocation effectively.
  • Used warehouse management systems (WMS) to monitor stock movement, order status, and performance metrics.
  • Handled staff issues professionally , including disciplinary matters, absence management, and employee engagement, escalating when necessary.
  • Supported continuous improvement initiatives , identifying process gaps and contributing to operational improvements.

Deputy Teamleader

Dhl Supply Chain
Banbury, Oxfordshire
11.2010 - 08.2011
  • Assisted the Team Leader in managing daily warehouse activities , including picking, packing, dispatch, goods-in, and replenishment.
  • Provided hands-on leadership to warehouse staff , ensuring operational targets, service levels, and quality standards were consistently met.
  • Ensured staff adhered to health & safety procedures and site-specific protocols , conducting regular checks and promoting a safety-first culture.
  • Ensured staff adhered to health & safety procedures and site-specific protocols , conducting regular checks and promoting a safety-first culture.
  • Maintained and updated safety records, incident reports, and compliance documentation in line with company policy and HSE regulations.
  • Supported staff training and development , including delivering inductions, on-the-job training, and refresher courses for both new and existing team members.
  • Acted as the first point of contact in resolving day-to-day issues , escalating complex matters to the Team Leader or Warehouse Manager as needed.
  • Contributed to stock accuracy, inventory checks, and audits , working with warehouse systems to ensure efficient stock control.
  • Supported continuous improvement and lean initiatives , suggesting and implementing minor changes to improve efficiency or workflow.
  • Monitored team performance and attendance , reporting concerns and contributing to reviews and appraisals.

Warehouse operative

DHL Supply Chain
Banbury, Oxfordshire
08.2010 - 11.2010
  • Picked, packed, and prepared orders for dispatch , ensuring accuracy and speed while meeting daily targets.
  • Carried out goods-in and put-away processes , checking deliveries against documentation and reporting any discrepancies.
  • Handled stock rotation, replenishment, and inventory checks , maintaining high standards of stock accuracy.
  • Operated warehouse equipment and tools (e.g., pallet trucks, scanners, hand-held terminals) safely and efficiently.
  • Followed all site health & safety procedures , including manual handling, PPE requirements, and safe working practices.
  • Maintained cleanliness and organisation within the warehouse , supporting housekeeping and 5S standards.
  • Worked as part of a team to meet tight deadlines , supporting colleagues and communicating effectively with team leaders and supervisors.
  • Assisted with basic training of new starters , sharing knowledge of processes and workplace standards.
  • Completed daily checklists and paperwork , including delivery notes and stock movement records, as required.
  • Adapted to different roles within the warehouse depending on operational demand, including loading/unloading, returns processing, or stocktaking.

Temporary Agency Worker: Warehouse Operative

DHL Supply Chain
Banbury, Oxfordshire
03.2009 - 08.2010
  • Picked, packed, and prepared orders for dispatch , ensuring accuracy and speed while meeting daily targets.
  • Carried out goods-in and put-away processes , checking deliveries against documentation and reporting any discrepancies.
  • Handled stock rotation, replenishment, and inventory checks , maintaining high standards of stock accuracy.
  • Operated warehouse equipment and tools (e.g., pallet trucks, scanners, hand-held terminals) safely and efficiently.
  • Followed all site health & safety procedures , including manual handling, PPE requirements, and safe working practices.
  • Maintained cleanliness and organisation within the warehouse , supporting housekeeping and 5S standards.
  • Worked as part of a team to meet tight deadlines , supporting colleagues and communicating effectively with team leaders and supervisors.
  • Assisted with basic training of new starters , sharing knowledge of processes and workplace standards.
  • Completed daily checklists and paperwork , including delivery notes and stock movement records, as required.
  • Adapted to different roles within the warehouse depending on operational demand, including loading/unloading, returns processing, or stocktaking.

Duty Manager- Bowling Ally

Lakeside Superbowl
Newbury, West Berkshire
01.2009 - 04.2010
  • Supervised daily bowling alley operations , including customer service, lane management, food and beverage areas, and retail outlets.
  • Managed and motivated a team of staff , including front-of-house, bar, kitchen, and cleaning teams, ensuring excellent service delivery.
  • Handled customer enquiries, feedback, and complaints promptly and professionally , ensuring a positive customer experience.
  • Ensured compliance with health & safety regulations , including fire safety and equipment checks.
  • Monitored cash handling, till reconciliation, and stock levels , supporting loss prevention and financial accuracy.
  • Coordinated shift rotas, staff breaks, and training , ensuring adequate cover and team competence.
  • Maintained cleanliness and presentation standards throughout the facility, including public areas, restrooms, and lanes.
  • Conducted regular safety inspections and risk assessments , escalating issues and implementing corrective actions.
  • Liaised with suppliers, contractors, and maintenance teams to ensure smooth operations and timely repairs.
  • Prepared and submitted reports on shift performance, incidents, and customer feedback to senior management.

Front of the house

Lakeside Superbowl
Newbury, West Berkshire
07.2007 - 01.2009
  • Greeted and welcomed customers , providing information about lanes, pricing, and promotions.
  • Managed bookings and lane allocations , ensuring efficient use of facilities and minimal wait times.
  • Handled customer enquiries and resolved minor issues to maintain high satisfaction levels.
  • Processed payments accurately , including cash, card, and vouchers, following company cash handling procedures.
  • Coordinated with kitchen and bar staff to assist with food and beverage orders and service.
  • Maintained cleanliness and presentation of the reception area, waiting zones, and customer touchpoints.
  • Ensured adherence to health & safety and age-restriction policies , including verifying IDs where required.
  • Supported promotional activities and upselling opportunities , enhancing customer experience and revenue.
  • Assisted with opening and closing procedures , including cash reconciliation and daily reporting.
  • Worked as part of a team to deliver excellent customer service , adapting to busy periods and special events.

Education

A-Levels - Tavel and tourism

Warwickshire College
Warwickshire
09.2004 - 07.2007

Skills

  • International Transport Manager Certificate of Professional Competence (CPC)
  • NVQ Level 2 in Warehouse and Distribution
  • Certified First Aider
  • Certified Fire Marshall
  • Skilled operator of forklift trucks, counterbalance, and lift trucks
  • Strong leadership and team management abilities
  • Experienced with transport and warehouse management software, including Paragon, WMS, Unison, SAP, Oracle, and CTMS
  • Excellent problem-solving and decision-making skills
  • High attention to detail and accuracy

Languages

English
Proficient (C2)

Certification

  • International Transport Manager Certificate of Professional Competence (CPC)
  • NVQ Level 2 in Warehouse and Distribution
  • First Aid Certification
  • Fire Marshall Training
  • Forklift Truck Operator (including Counterbalance and Lift Truck)
  • Completed a wide range of internal training courses and certifications, ensuring full compliance with company standards and operational requirements. Consistently updated skills and knowledge to meet internal audit and safety protocols, supporting continuous professional development and maintaining a high level of competency within the organisation.

Affiliations

Enjoy spending quality time creating lasting memories with my son, which brings me joy and balance outside of work. Passionate about football, both playing and following the sport, which keeps me active and connected with friends. I also enjoy gaming as a way to unwind and challenge myself mentally. Additionally, I enjoy researching and exploring topics that present challenges, as it allows me to develop solutions, deepen my understanding, and continuously learn.

References

References available upon request.

Timeline

Transport First Line Manager

DHL Supply Chain
06.2021 - 08.2025

Transport planner

DHL Supply Chain
06.2018 - 06.2021

Warehouse First Line Manager

DHL Supply Chain
08.2011 - 06.2018

Deputy Teamleader

Dhl Supply Chain
11.2010 - 08.2011

Warehouse operative

DHL Supply Chain
08.2010 - 11.2010

Temporary Agency Worker: Warehouse Operative

DHL Supply Chain
03.2009 - 08.2010

Duty Manager- Bowling Ally

Lakeside Superbowl
01.2009 - 04.2010

Front of the house

Lakeside Superbowl
07.2007 - 01.2009

A-Levels - Tavel and tourism

Warwickshire College
09.2004 - 07.2007

Similar Profiles

Create profile
Sean Garrett