Yusuf Abdikadir
Southall,Middlesex
Summary
Driven individual with background in sales, customer service and passionate about delivering outstanding quality and service. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Comfortable in fast-paced environments and willing to take on challenging work and proactive and excited to partner with like-minded individuals to achieve goals.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Moss Bros
Ealing Broadway, Ealing
Retail Sales Associate
Moss Bros
Ealing Broadway, Ealing
08.2023 - Current
- Enhanced customer experience through all communication channels through professionalism and product knowledge.
- Engaged clients by building authentic, long-term relationships, from welcoming to after-sales assistance.
- Championed highest level of professionalism and expertise in communication and teamwork.
Retail Store Assistant
Lidl
Hayes
04.2023 - 06.2023
- Oversaw accurate labelling and packaging of stock.
- Resolved complaints and product refunds with care and professionalism, maintaining customer satisfaction.
- Identified and removed out-of-date stock, correctly recording waste.
- Replenished sales floor stock regularly to maximise customer purchases.
- Employed innate positivity and enthusiasm to create enjoyable retail experiences for customers.
Retail Assistant
Primark
Ealing Broadway, Ealing
01.2023 - 03.2023
- Delivered outstanding in-store experience through positive and attentive customer service.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.
Crew Member
McDonald's
Brentford, Ealing
03.2022 - 12.2022
- Attended to customers with friendly and accurate service.
- Established professional relationships with peers to enhance productivity and teamwork.
- Acted as team player by helping colleagues finish their tasks.
- Supported store goals by maximising sales opportunities and providing great quality service.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Warehouse Operative
Complex Recruitment
Southall, Ealing
01.2022 - 02.2022
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
Waiter
Brothers 2 Restaurant
Hayes
08.2020 - 11.2021
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Education
Elthorne Park High School
LondonSkills
- Confident communicator
- Customer service oriented
- Outgoing and enthusiastic
- Fluent in Somali, Arabic and basic knowledge of German
- Literate in Python programming language
- Excellent time management
- Multidisciplinary teamwork
Timeline
Retail Sales Associate
Moss Bros
08.2023 - Current
Retail Store Assistant
Lidl
04.2023 - 06.2023
Retail Assistant
Primark
01.2023 - 03.2023
Crew Member
McDonald's
03.2022 - 12.2022
Warehouse Operative
Complex Recruitment
01.2022 - 02.2022
Waiter
Brothers 2 Restaurant
08.2020 - 11.2021
Retail Sales Associate
Moss Bros
Elthorne Park High School
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