Sidra Saeedzada
Addlestone,Surrey
Summary
Results-driven Retail Professional experienced in delivering exceptional customer service and driving sales. Achieved customer engagement through effective communication and in-depth product knowledge, consistently meeting sales targets through strategic merchandising and creating welcoming store environments. Focused on enhancing brand loyalty and driving business success.
Overview
3
3
years of professional experience
Work history
Retail sales associate
Timberland
London, white city
2024.07 - Current
- Focused on customer satisfaction through attentive service.
- Boosted store reputation with excellent customer service skills.
- Listened to customer needs and preferences, providing tailored advice that led to increased sales.
- Advised customers on product selection based on their needs.
- Provided product knowledge to customers for informed purchases.
- Operated till systems correctly, ensuring accurate transactions.
- Promoted loyalty schemes, resulting in increased customer retention.
- Assisted in visual merchandising, improving shop floor appeal.
- Managed stock levels for optimal store performance.
- Participated in staff meetings contributing valuable insights for improvement.
waitress
The Palace Restaurant
Slough, Berkshire
2023.03 - 2024.03
- Enhanced guest satisfaction through attentive and prompt service.
- Optimised workflow during busy periods by coordinating effectively with kitchen staff, ensuring timely service.
- Collaborated with kitchen staff to ensure order accuracy.
- Recommended specials and seasonal offerings to guests, contributing to increased sales revenue.
- Accommodated special event needs by providing customised services, enhancing guest experience for parties.
- Met special dietary requests with careful preparation and presentation of dishes.
- Managed table settings for enhanced dining experience.
- Maintained clean and organised dining area for customer comfort.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
Education
Diploma of Higher Education - Neuroscience
Middlesex University
London, England 09/2026 -
A-Levels - Health and Social Science
William Morris Sixth Form
Hammersmith, Hammersmith and Fulham 09/2023 - 05/2025
GCSEs - GCSE
Holland Park Secondary School
London 09/2018 - 06/2023
Skills
- Customer focus
- Stock management
- Confident communicator
- Brand understanding
- Sales techniques
- Upselling expertise
- Confident communicator
- Brand understanding
- Customer focus
- Product promotions
- Resilience under pressure
- Stress resilience
Languages
English
Intermediate
Farsi
Intermediate
Timeline
Retail sales associate
Timberland
2024.07 - Current
waitress
The Palace Restaurant
2023.03 - 2024.03
Diploma of Higher Education - Neuroscience
Middlesex University
09/2026 -
A-Levels - Health and Social Science
William Morris Sixth Form
09/2023 - 05/2025
GCSEs - GCSE
Holland Park Secondary School
09/2018 - 06/2023