Yusuf Salad
South West London,London
Summary
Friendly and reliable customer-focused professional with experience in fast-paced environments, strong communication skills, and a proactive approach to teamwork. Confident supporting daily operations, handling customer queries, and maintaining high standards of service and presentation. Organised, adaptable, and able to work effectively under pressure while creating a positive experience for customers. Eager to contribute energy, leadership potential, and a strong work ethic to a Shift Leader role at Caffè Nero.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Gateline Assistant
Adecco
London
03.2026 - Current
Gateline Operator
STM Group
London
01.2024 - 03.2026
- Assisted passengers daily, resolving queries and ensuring smooth travel experiences.
- Maintained ticket gate efficiency and resolved operational issues promptly.
- Managed crowd control during peak travel hours with professionalism and adaptability.
Data Engineering Program
Generation UK
Remote
06.2025 - 09.2025
- Built an end-to-end ETL pipeline using Apache Spark, Airflow, and Redshift.
- Gained proficiency in Python and SQL for large-scale data processing and automation.
- Leveraged AWS cloud services to deploy scalable workflows and monitor system health.
- Utilized Grafana for real-time pipeline monitoring and operational metrics.
- Applied Docker and CI/CD pipelines for reproducible ETL deployments.
- Worked in Agile teams using Scrum, Kanban, Git workflows, and sprint planning.
- Built dashboards and data visualisations using Power BI, Tableau, Grafana, and Matplotlib.
Care Worker
Global Homecare Ltd
London
01.2023 - 01.2024
- Supported individuals with daily living activities while promoting dignity, independence, and emotional wellbeing through person-centred care.
- Built strong communication and interpersonal skills by supporting service users with varying physical and emotional needs and maintaining positive relationships with clients and families.
- Demonstrated patience, empathy, and adaptability while responding to individual care needs in a professional and compassionate manner.
- Managed responsibilities efficiently while maintaining accurate routines, time management, and reliability in a fast-paced care environment.
- Worked collaboratively with carers, families, and healthcare professionals to ensure safe, effective, and high-quality support for service users.
Education
BSC Bachelor's Degree - Computer Science
Kingston University
01-2025
A-levels - A - C
Ernest Bevin Academy
London, ENG01-2022
GCSEs - 7 - 5
Ernest Bevin Academy
01-2020
Skills
- Problem Solving
- Time Management
- Person-centred care
- Attention to Detail
- Customer service
- Positive attitude
Certification
- AWS Cloud Foundations Digital Badge, 2025-01-01
- Google Introduction to Data Engineering on Google Cloud, 2025-01-01
Websites, Portfolios and Profiles
www.linkedin.com/in/yusuf-salad-7743231aa
Hobbies and Interests
- Regularly play football and basketball, promoting teamwork, discipline, and strategic thinking.
- Passionate about personal development through reading, with a focus on psychology and technology.
Languages
English
First Language
Arabic
Intermediate
B1
Somali
Proficient
C2
Timeline
Gateline Assistant
Adecco
03.2026 - Current
Data Engineering Program
Generation UK
06.2025 - 09.2025
Gateline Operator
STM Group
01.2024 - 03.2026
Care Worker
Global Homecare Ltd
01.2023 - 01.2024
BSC Bachelor's Degree - Computer Science
Kingston University
A-levels - A - C
Ernest Bevin Academy
GCSEs - 7 - 5
Ernest Bevin Academy