Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Yasmin Osman

Mitcham

Summary

Experienced professional with a robust background in biostatistical analysis, bioinformatics, and bioscience/pharmaceutical mathematics. Adept in various laboratory techniques. Demonstrates strong inventory management skills, multilingual capabilities, and remains calm under pressure. Excels in team building, strategic planning, public relations, and quality assurance.

Overview

10
10
years of professional experience
7
7
years of post-secondary education
1
1
Certification
2
2

BSc and MSc

Work History

Postgraduate Lab Training

LabMedExpert
London
02.2025 - Current
  • Recently signed up for intensive two day for one-year real-life experience in a clinical laboratory, specialising in DNA Sequencing, Enzyme-linked immunoassay (ELISA); Molecular/Cellular Technique, Cyto-Histology, Polymerase Chain Reaction (PCR), Western blotting, Flowing Complex Diagnostics-SOPs; Diagnostic identification Techniques in both Manual and Automated Methods, Diagnostic Report interpretation Techniques, DX Haematology analyser, Indiko-plus blood analyser. Laboratory Information Management System (LIMS), Laboratory Hazards and Safety at the Workplace, Laboratory Quality Control (Calibration and QC validations, Sterilisation, Disinfection, and Decontamination.

Science Tutor

Self-Employed
London, England
10.2017 - 04.2025
  • Tutored many students from different schools and universities.
  • Simplified complex topics using practical examples and analogies in teaching approach.
  • Developed study schedules for effective time management and exam preparation.
  • Managed multiple students simultaneously whilst maintaining high-quality instruction.
  • Offered homework assistance, bolstering understanding of classroom topics.
  • Adapted teaching style for individual learning capabilities.
  • Enhanced student comprehension by utilising interactive teaching methods.
  • Utilised technology in sessions, making learning more engaging and efficient.
  • Facilitated better understanding of complex scientific concepts for improved grades.
  • Encouraged self-study habits amongst pupils, resulting in greater discipline and independent thinking skills.
  • Held weekly review sessions for reinforcement of key concepts learnt during classes, aiding retention of knowledge.

Customer Service Assistant (Full/Part-time)

Q&W Healthy Living
Heerenveen, Netherlands
01.2010 - 01.2014
  • Company Overview: Health and Well-Being.
  • Answered customers' questions concisely and with care. Maintained relationship between employer and customers. Assisted customers in person.
  • Explained products and benefits of, i.e., macro/micronutrients, saturated/unsaturated fats, proteins, and carbohydrates—confirmed payments and refunds.
  • Resolved payment and order disputes.
  • Keeping records of customer transactions. Communicating and coordinating with managers and general internal departments.
  • Prioritised tasks during busy periods for maximised productivity.
  • Demonstrated excellent problem-solving skills when dealing with complex customer issues.
  • Monitored inventory levels regularly, preventing potential stock-outs or overstocks.
  • Utilised product knowledge effectively whilst assisting customers with purchase decisions.
  • Maintained clean and orderly checkout area, contributing to pleasant store environment.
  • Processed returns and exchanges swiftly, enhancing customer satisfaction levels.
  • Organised stock shelves neatly to improve overall appearance of shop floor.
  • Upheld company policies and procedures consistently to maintain standards of operation.
  • Upheld company policies and procedures consistently for maintained standards of operation.

Education

Master of Science - Haematology

Kingston University
London
09.2021 - 12.2022

Bachelor of Science - Biomedical Science

Kingston University
London
09.2018 - 09.2021

Skills

  • Inventory management/Stock control insight
  • Multilingual
  • Strategic planning
  • Quality Assurance
  • IT Support Customer Service/Public Relations
  • Microsoft Office Suite
  • Organisational aptitude
  • Resilience and stress tolerance
  • Interpersonal communication
  • Multitasking
  • Product display setup
  • Visual merchandising flair

Certification

  • Emergency First Aid at Work: 2018-2025.
  • Biosafety levels 1-2[BSL:1-2] Practical & Theoretical: 2022-2025.
  • BSL: 3-4 Theoretical: 2018-2025.
  • Institute of Biomedical Science membership grade: Licentiate graduate student/Trainee BMS.
  • Laboratory Technician certificate(QLS & CPD).
  • Pharmacy Assistant & Technician Diploma Level 3 (QLS & CPD).
  • CompTIA A+.

Languages

English
Fluent
Dutch
Fluent
German
Upper intermediate

References

References available upon request.

Timeline

Postgraduate Lab Training

LabMedExpert
02.2025 - Current

Master of Science - Haematology

Kingston University
09.2021 - 12.2022

Bachelor of Science - Biomedical Science

Kingston University
09.2018 - 09.2021

Science Tutor

Self-Employed
10.2017 - 04.2025

Customer Service Assistant (Full/Part-time)

Q&W Healthy Living
01.2010 - 01.2014

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Yasmin Osman