YASMIN LEWIS
AlCESTER,WARWICKSHIRE
Summary
A motivated, high achieving second year student of International Relations and International Development at the University of Birmingham. An emerging leader in the development sector with a passionate and curious interest in global affairs. Strong research, analysis and communication skills with the ability to produce high quality writing for a variety of contexts. Poised and professional when working within a group or as an individual, striving to form relationships and always perform to an exquisite level of professionalism and work. Currently seeking internships, placements and temporary summer work to complement studies.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Waitress & Bartender
The Moat House Alcester, Lovely Pubs
Alcester, WARWICKSHIRE
12.2021 - Current
- Created content for 2 social media accounts- Instagram and TikTok, marketing promotional offers and general posts.
- FOH duties
Waitress
The Arrow Mill hotel, Brunning and Price
Alcester
05.2019 - 12.2021
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions
- Resolved complaints from guests by listening to issues and notifying restaurant manager
- Often selected to run larger events such as weddings, due to excellent feedback from customers
- Adhered to quality expectations and standards and COVID-19 protocols.
Trade Service Assistant
SCREWFIX
Stratford-upon-Avon
01.2021 - 05.2021
- Forming relationships with clients, making out of hours calls on deals that might interest them, resulting in repeat custom over competitors
- Assisting customers, helping them find the most suitable products for their jobs
- Working on packing orders and unboxing deliveries within a warehouse
- Maintaining an excellent level of customer service throughout the Covid-19 pandemic, helping customers find suitable replacements when items were missing off deliveries, or when facing delays from the main warehouse.
Dot Com Picker
Tesco
Redditch
04.2020 - 07.2020
- Picking and packing orders during COVID-19 for online customers
- Working within a tight time frame during the night to enable all orders to be sent out first thing
- Adapting to various roles when necessary, including Checkouts, Shop floor, stacking shelves and Cleaning to provide the most effective and safest experience for customers
- Assisted customers with up-to-date knowledge of incoming stock, and helped advise on similar products when stock was limited.
Work Experience
Stratford upon Avon District Council
, Warwickshire
06.2019 - 07.2019
- Shadowed council members.
- Adapted to new situations and learned new skills quickly.
- Managed time effectively to meet deadlines.
- Collaborated with multidisciplinary teams to deliver projects within formal deadlines.
- Worked productively with team members to achieve common goals.
- Sought feedback actively and used it to improve performance.
Waitress
The Roebuck
Alcester
10.2016 - 05.2019
- Checked on guests to ensure satisfaction with each food course and beverages
- Answered questions about menu selections and made recommendations when requested
- Kept tables neat by clearing away dirty dishes, wiping down surfaces and refreshing glasses or beverages
- Supported other areas of restaurant in set up, clean-up, prep work and equipment maintenance.
Pot Washer
The Roebuck
Alcester
05.2016 - 10.2016
- Operated kitchen equipment, ensuring compliance with safety and sanitation procedures
- Collaborated with restaurant staff, including management and chefs on meeting needs
- Remained calm under pressure throughout busy shifts, ensuring organisation and effectiveness.
Education
Bachelor of Arts - International Relations and International Development
University of Birmingham
Birmingham 09.2022 -
A-Levels -
Alcester Grammar School
09.2018 - 07.2020
GCSE -
Alcester Academy
09.2013 - 07.2018
Skills
- Upbeat, outgoing and positive
- Leadership
- Communication
- Research
- Attention to detail
- Teamwork
- Organised and reliable
- Analysis
Accomplishments
- 2nd degree Blackbelt in Karate
- Two gold medals at the Great British Karate Championships in 2016
- Student of the Year
- Public speaking competitions
- Clare College Young Scholars Programme with The University of Cambridge
- Duke of Edinburgh Bronze award
- Deputy Head Girl
- Mock Trial competition - placed 1st
- 20 hour TEFL qualification
References
Personal and Professional references are available upon request.
Timeline
Bachelor of Arts - International Relations and International Development
University of Birmingham
09.2022 -
Waitress & Bartender
The Moat House Alcester, Lovely Pubs
12.2021 - Current
Trade Service Assistant
SCREWFIX
01.2021 - 05.2021
Dot Com Picker
Tesco
04.2020 - 07.2020
Work Experience
Stratford upon Avon District Council
06.2019 - 07.2019
Waitress
The Arrow Mill hotel, Brunning and Price
05.2019 - 12.2021
A-Levels -
Alcester Grammar School
09.2018 - 07.2020
Waitress
The Roebuck
10.2016 - 05.2019
Pot Washer
The Roebuck
05.2016 - 10.2016
GCSE -
Alcester Academy
09.2013 - 07.2018
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