Amy Moss

• My responsibilities were to seat customers
• Take food/drink orders
• Serve to tables.
• Assist bar staff to relieve wait times for customers and reduce work for my colleagues.
• I was flexible with my work hours - breakfast, lunch and dinner shifts.

Unfortunately the role wasn't as advertised, with very little supervisory tasks, which is why I made the decision to leave.

• Managed team schedule of fifty personnel to deliver cleaning consistent with check-in and departure times.
• Coached housekeeping staff to effectively plan and deliver on targets.
• Briefed staff on daily cleaning requirements and delegated tasks to suitable candidates.
• Stored and disposed of cleaning products and chemicals safely.
• Complete weekly stocktake.
• Arrange progress meetings with team members and set new goals.

• Advised customers on availability, pricing and location of products.
• Multi-tasked to keep customer service levels at optimal capacity at peak times.
• Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
• Assisted customers with varying questions using product knowledge and service expertise.
• Sorting and organising security tags and unwanted items.
• Managing stock levels and restocking.

Mentor pupils, providing a range of art techniques

Provided guidance for students on educational paths, assisting the teacher,

Whilst completing my work experience at Alcester Academy, I provided assistance in both the Art and Design departments.

I spent my time showing younger students the potential possibilities available by pursuing a higher educational course in Art and Design.

I achieved this by assisting the teacher in classes and showing the students the different techniques that could be used in art.