Yasemin Mallaun

As a Search Operations Quality Assurance Specialist in the Trust and Safety department at TikTok UK, I conduct quality inspections of data sets and projects, ensuring timely delivery and compliance with project requirements. I exercise exceptional judgment in resolving ambiguous cases and provide timely feedback to identify risks and suggest improvements. I prioritise quality, safety, and content integrity, while closely monitoring business progress and contributing to product optimisation. I collaborate with stakeholders, I optimise policies and SOPs, support training and facilitate calibration meetings to enhance team performance and alignment with project targets. I also provide data analysis, root cause analysis, and action plans during performance reviews.

• Teacher of German as a foreign and second language

My main responsibility is to support the translation and adaptation of the People's Voice Survey and related documents (e.g., consent form and cover letter) from English to German and Italian. I will be responsible for the following tasks
-Translation of the Swiss People's Voice Survey from English to Italian, and from English to German, using existing translations from other countries as a reference.
•⁠ ⁠Revision of German and Italian translations following review by Swiss TPH
•⁠ ⁠Participation in a 1-day in-person training on conducting cognitive interviews for survey validation
•⁠ ⁠Completion of 10 cognitive interviews (5 in German and 5 in Italian) to test the survey .
-Submission of notes from 10 cognitive interviews
Revision of German and Italian survey translations in collaboration with Swiss TPH team based on lessons from cognitive interviews

Blurb: The People's Voice Survey is a population phone survey that measures health system performance from the population's perspective. The survey is focused on the population's health needs and expectations, as well as perspectives on processes of care and confidence in the health system. This survey has been implemented in 20 countries to date, and will be conducted in Switzerland in 2025.

This temporary, part-time position at the Faculty of Medicine and Public Health of the University of Basel involves leading a pioneering project on nursing homes across Switzerland. My primary responsibility will be to review and refine AI-generated translations and to partly translate medical content from German and English into Italian.

Reviewing and translating website content for Greenpeace Switzerland from English into French, German and Italian.

• Translation of a scientific article from German into Italian.

• Company Overview: refugee organisation
• Internship as part of the school programme at the refugee organisation 'Freiplatzaktion'. Support in learning German and writing job applications for refugees as well as writing reports on behalf of the organisation for the State Secretariat for Migration (SEM).
• Refugee organisation