Summary
Overview
Work History
Education
Skills
Software
Interests
References
Timeline

William Siniawski

Northwich

Summary

A strong mix of hands-on experience and a background in dynamic environments across the UK, Southeast Asia, Australia, and the Balkans has shaped a versatile and adaptable professional profile. Experience includes managing business relocations and coordinating events in Melbourne, leading guest engagement in Thailand, and handling aftersales and warehouse operations in the UK. Proven strengths lie in adaptability, clear communication, and effective problem-solving. Whether supporting customers, managing logistics, or contributing as part of a team, a practical, down-to-earth approach and global perspective are consistently applied to every role.

Overview

5
5
years of professional experience

Work History

Aftersales Advisor

Blue Machinery Central
Northwich, Cheshire
03.2022 - 04.2025
  • Boosted client satisfaction by providing clear and concise financial advice.
  • Developed actionable steps for portfolio diversification, bringing about healthier investments.
  • Achieved higher levels of efficiency with meticulous scheduling and organisational skills.
  • Maintained high levels of communication with customers post-sale, ensuring their needs were met.
  • Fostered long-term relationships with key clients; enhanced customer loyalty and repeat purchases.
  • Coordinated cross-departmental efforts for seamless service and delivery post purchase.
  • Consistently responded to 70+ customer queries each day, contributing to improved service response times and client satisfaction.

Relocation specialist

Zoogle
Melbourne, Victoria
10.2023 - 04.2024
  • Ensured proper use of equipment to maintain integrity of client possessions.
  • Improved efficiency of operations with continuous review and improvement processes.
  • Utilised appropriate lifting techniques to prevent injuries during heavy lifting tasks.
  • Maintained regular communication with clients throughout relocation process, providing updates on progress.
  • Provided professional consultation on packing methods and materials, improving client's understanding.
  • Achieved timely relocations through meticulous planning and coordination.
  • Efficiently coordinated and executed setups of 150+ hotel rooms and 200+ office workstations daily, optimizing turnaround times and resource allocation.

Hostel receptionist

K-Bunk Hostel
Krabi, Ao-Nang
06.2023 - 09.2023
  • Sorted out mails and messages for guests, ensuring effective communication.
  • Updated room availability status on online platforms for accurate bookings.
  • Coordinated with housekeeping staff for timely room cleaning.
  • Collaborated well with colleagues to provide seamless service for guests.
  • Conducted hostel tours for new arrivals, facilitating familiarisation with facilities.
  • Offered travel advice to tourists enhancing their holiday experience.
  • Ensured guest satisfaction by providing excellent customer service.
  • Communicated effectively with multi-national guests, demonstrating cultural sensitivity.
  • Delivering high-quality events, consistently exceeding client expectations.
  • Managed over 50 new check-ins per day.

Barista

Costa Coffee
Northwich, Cheshire
06.2020 - 11.2021
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Streamlined order taking process, reducing wait times for customers' convenience.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
  • Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
  • Promoted and Upsold seasonal beverages increasing each sale value by 35%.

Education

A-Levels - Business, BTEC Applied Science and Music Technology

Sir John Deanes, Northwich, Cheshire
09.2019 - 2021.07

GCSEs - English Lit and Lang , Maths , Computer Science, History, German, Biology, Chemistry and Physics

Holmes Chapel Comprehensive School, Holmes Chapel, Cheshire East
09.2017 - 2019.07

Skills

Inventory Control

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Software

SAP

Microsoft Office Suite

AI Platforms

Interests

Travelling

Building Computers

Gym and Sport

References

References available upon request.

Timeline

Relocation specialist - Zoogle
10.2023 - 04.2024
Hostel receptionist - K-Bunk Hostel
06.2023 - 09.2023
Aftersales Advisor - Blue Machinery Central
03.2022 - 04.2025
Barista - Costa Coffee
06.2020 - 11.2021
Sir John Deanes - A-Levels, Business, BTEC Applied Science and Music Technology
09.2019 - 2021.07
Holmes Chapel Comprehensive School - GCSEs, English Lit and Lang , Maths , Computer Science, History, German, Biology, Chemistry and Physics
09.2017 - 2019.07

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William Siniawski