Jerome Lister
London
Summary
An enthusiastic individual with strong interpersonal and organisational skills, seeking a placement position to leverage teamwork and customer service abilities. Demonstrates excellent time management developed through academic and practical experiences. A dedicated team player, committed to motivating peers and enhancing group performance. Skilled in liaison work between parties and individuals targeted towards appointments and bookings, showcasing a hands-on approach to problem-solving.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work history
Waiter, Bartender, Barista
Berbere Pizzeria
07.2025 - 03.2026
- Hosting - bookings/clients
- Supervising Front of House
- Stock counts
- Health and safety checks
- Managing rota
Waiter, Bartender, Barista
Randy’s Wing Bar
09.2023 - 04.2025
- Pouring and serving drinks
- Managing the food pass
- Taking orders and running food
- Dealing with guests and vip bookings
- General clean at the end of the shift
Call Agent
Audible Audio Books and Tonies
11.2022 - 08.2023
- Formatting emails and responding to customers via live chat
- Dealing with customer refunds
- Cancellations of product payments
- Taking customer payments
- Responding to live calls on a day-to-day basis
- Corresponding between delivery companies such as Royal Mail and YODEL
Bartender, Bar Back
Simmons
06.2021 - 06.2022
- Manual labour
- Serving house cocktails
- Delivering drinks to tables
- Dealing with intoxicated customers
- Cleaning, washing
- Opening shop
- Closing and cleaning up shop
Front of House Ushering
Theatre Royal Stratford East
London
10.2017 - 01.2020
- Customer Hospitality
- Having to work efficiently within a team in order keep the sales up
- Helping each other within a team by making sure the environment was clean and tidy
- Seating customers ranging from infants to the elderly
- Selling products at the kiosk such as food, drinks and snacks
Education
BA - Acting Course
Royal Welsh College of Music & Drama
09.2019 - 07.2022
A level - History, Media, Drama
City and Islington College
09.2016 - 01.2018
St Bonaventure’s Catholic Comprehensive School
09.2011 - 06.2016
Skills
- An enthusiastic individual who is seeking a placement position to enable both skills of teamwork and customer service to be utilised
- Interpersonal Skills - Ability to communicate with people at all levels
- Organisational Skills - Developed through academic studies and working environment
- Time Management Skills - Developed through practical work and academic studies
- Team player - Happy to always galvanise a fellow peers and bring the best out in them
- Skilled with software and till systems when dealing with customer payments and check ins
Timeline
Waiter, Bartender, Barista
Berbere Pizzeria
07.2025 - 03.2026
Waiter, Bartender, Barista
Randy’s Wing Bar
09.2023 - 04.2025
Call Agent
Audible Audio Books and Tonies
11.2022 - 08.2023
Bartender, Bar Back
Simmons
06.2021 - 06.2022
BA - Acting Course
Royal Welsh College of Music & Drama
09.2019 - 07.2022
Front of House Ushering
Theatre Royal Stratford East
10.2017 - 01.2020
A level - History, Media, Drama
City and Islington College
09.2016 - 01.2018
St Bonaventure’s Catholic Comprehensive School
09.2011 - 06.2016