William Anderson
Bracknell,Berkshire
Summary
Reliable and dedicated, bringing excellent customer service and problem-solving abilities to ensure smooth and secure night operations. Demonstrates strong communication skills and keen eye for detail, ensuring welcoming and safe environment for guests. Ready to contribute to positive guest experience and operational excellence in a customer service assistant role at Hatch Mansfield Limited Agencies Ltd.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Night Porter
Village Hotel Bracknell
Bracknell
2025.10 - 2026.05
- Maintained cleanliness of reception area, restaurant, and outdoor spaces to enhance overall guest experience.
- Assisted in managing time effectively to improve operational efficiency.
- Supported customers during check-in and check-out processes to ensure smooth transitions.
- Prepared conference rooms before meetings for smooth business proceedings.
Pharmacy Assistant
McParland H A Ltd Pharmacy
Crowthorne
2024.07 - 2024.07
- Managed front till operations and delivered exceptional customer service, bolstering confidence.
- Supported pharmacy staff by arranging and dispensing medication efficiently.
- Organised restocking of shelves and ensured optimal stock levels were maintained.
- Handled customer phone queries and assisted in smooth pharmacy operations.
- Successfully completed work experience placement.
Education
A-Levels - Biology, Physics, Business
Edgbarrow Sixth Form
Crowthorne, Bracknell Forest 2023.09 - 2025.06
GCSEs - Triple Science, Business, History, Geography
Sandhurst School
Sandhurst, Bracknell Forest 2018.09 - 2023.06
Skills
- Strong communication and interpersonal skills
- Teamwork and collaboration
- Customer service experience
- Organisation and time management
- Confidence and adaptability
- Courtesy etiquette
- Basic computer literacy
- Facility upkeep
- Cleaning proficiency
- Resilient and adaptable
- Discretion handling
- Record-keeping
- Fire safety training
Extracurricular Activities
Football (Sandhurst Town Boys and Girls Football Club): Communication, leadership, teamwork. Music (Piano – Grade 5, Guitar): Time management, discipline, perseverance. Fitness Club (The Village, Bracknell): Resilience, dedication, organisation. Football (Sandhurst Town Boys and Girls Football Club): Communication, leadership, teamwork. Music (Piano – Grade 5, Guitar): Time management, discipline, perseverance. Fitness Club (The Village, Bracknell): Resilience, dedication, organisation.
Timeline
Night Porter
Village Hotel Bracknell
2025.10 - 2026.05
Pharmacy Assistant
McParland H A Ltd Pharmacy
2024.07 - 2024.07
A-Levels - Biology, Physics, Business
Edgbarrow Sixth Form
2023.09 - 2025.06
GCSEs - Triple Science, Business, History, Geography
Sandhurst School
2018.09 - 2023.06