MD HADIUL ISLAM
Bristol
Summary
Diligent professional with strong interpersonal and problem-solving skills, capable of handling guest requests and ensuring safe environment. Proven ability in customer service and maintaining high standards of cleanliness. Committed to enhancing guest experiences and ensuring smooth operation of night shifts.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Night porter
DoubleTree by Hilton by Bath
Bath
02.2024 - Current
- Take care of Hotel Night security.
- Courteous and polite to guest's and ensure their safety whilst on the premises.
- Carrying out emergency procedures if required.
- Ensuring all access to the hotel is secure as required by hotel policy and procedure.
- Performing all pre and post night audit duties.
Warehouse operative
Real Wrap Co.
Avonmouth, United Kingdom
09.2023 - 01.2024
- Scanning and Picking goods
- Sort out Goods
Assistant Officer
Amber IT Ltd
Dhaka
05.2021 - 08.2023
- Managing and developing marketing campaigns
- Researching and analyzing data to identify and define audiences
- Conducting promotional activities
- Organizing and distributing financial and statistical information
- Managing Tour, Events & Travel of employees monthly
Education
Master's - MSc in Strategic and Digital Marketing
University of South Wales
Cardiff, wales 09.2023 - 09.2024
Bachelor of Business Administration (BBA) - Finance
International University of Business Agriculture and Technology, IUBAT
Dhaka, Bangladesh 01.2017 - 12.2020
Higher Secondary School Certificate (HSC) - Business Studies
Abdul Kadir Mollah City College
Dhaka, Bangladesh 07.2013 - 06.2015
Skills
- Good communication and interpersonal skills
- Skilled at interacting with customers of all backgrounds
- Ability to both lead as well as work in a Team
- Security procedures knowledge
- Safety awareness
- Night audit procedures
- Floor walks
- Microsoft words,Microsoft Excel
Reference
Saheed Shiyanbola
Assistant Night Manager
Double Tree by Hilton Bath
Phone: 07450167479
Email: saheed.shiyanbola@hilton.com
Timeline
Night porter
DoubleTree by Hilton by Bath
02.2024 - Current
Warehouse operative
Real Wrap Co.
09.2023 - 01.2024
Master's - MSc in Strategic and Digital Marketing
University of South Wales
09.2023 - 09.2024
Assistant Officer
Amber IT Ltd
05.2021 - 08.2023
Bachelor of Business Administration (BBA) - Finance
International University of Business Agriculture and Technology, IUBAT
01.2017 - 12.2020
Higher Secondary School Certificate (HSC) - Business Studies
Abdul Kadir Mollah City College
07.2013 - 06.2015
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