Wayne Shires
London
Summary
Have worked in the LGBTQ hospitality industry for 30 years
in London and recently Hastings
Seasoned professional with career focus in hospitality industry, particularly in bar management. Capable of driving business growth through innovative strategies and quality customer service. Unique skill sets include team leadership, inventory management, and knowledge of diverse beverage products.
Operated my own venues , worked with local authorities and police regarding social behaviour issues
Have held a personal licence since 1994
Overview
16
16
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Bar Manager
Trinity Townhouse
Hastings , East Sussex
2021.08 - 2024.07
- Streamlined bar operations by implementing efficient inventory management strategies.
- Negotiated supplier contracts for better pricing and improved product quality.
- Trained new staff on customer service protocols to enhance guest experience.
- Developed cocktail menus, resulting in increased beverage sales.
- Coordinated events at the venue, leading to increased bookings.
Bar Manager
The Fountain on Queens
Hastings , East Sussex
2018.01 - 2022.07
- Streamlined bar operations by implementing efficient inventory management strategies.
- Negotiated supplier contracts for better pricing and improved product quality.
- Trained new staff on customer service protocols to enhance guest experience.
- Developed cocktail menus, resulting in increased beverage sales.
Club manager
Bloc South
London , City of London
2014.01 - 2017.05
- Managed club operations for seamless customer experience.
- Implemented new schedules to increase staff productivity.
- Enhanced member satisfaction by resolving complaints promptly.
- Fostered positive relationships with members, boosting club reputation.
Club 'Manager
East Bloc
London , City of London
2009.01 - 2014.03
- Managed club operations for seamless customer experience.
- Implemented new schedules to increase staff productivity.
- Enhanced member satisfaction by resolving complaints promptly.
- Fostered positive relationships with members, boosting club reputation.
Education
A-Levels - general
Mile End School
Portsmouth 1977.01 - 1983.09
Skills
- Hygiene standards compliance
- Alcohol laws compliance
- Drink mixing
- Event coordination
- Marketing strategies
- Stock control
- Recruitment and hiring
- Hospitality management
- Customer Service
- Event planning
- Cost control
Certification
Personal Licence
Timeline
Bar Manager
Trinity Townhouse
2021.08 - 2024.07
Bar Manager
The Fountain on Queens
2018.01 - 2022.07
Club manager
Bloc South
2014.01 - 2017.05
Club 'Manager
East Bloc
2009.01 - 2014.03
A-Levels - general
Mile End School
1977.01 - 1983.09