Nathaniel Harris
Selby,North Yorkshire
Summary
Experienced bartender with a comprehensive skill set in drink mixing, pressure handling, and bar equipment maintenance. Demonstrates expertise in menu development, complaint handling, and event planning, ensuring exceptional table service and bartending techniques. Proficient in legislation compliance, staff scheduling, and alcohol laws adherence. Skilled in sales persuasion and brand marketing, with a focus on staff training delivery and product inventory organisation. Adept at bookkeeping basics and venue promotion techniques, including beer draught system maintenance. Excels in till operations proficiency, cash handling, order processing, workload prioritisation, supplier relationships management, stock control, marketing strategies implementation, situational awareness enhancement, hygiene standards enforcement, and alcohol regulations compliance. Aims to leverage extensive experience to drive venue success through innovative strategies and exceptional service delivery.
Driven professional with knack for leadership and customer service. Demonstrates excellent communication and team management skills, combined with strong ability to handle high-pressure environments. Keen to leverage these strengths to make significant impact in [Desired Position] role.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Bar manager
THe Finkle
Selby, North Yorkshire
12.2023 - 08.2025
- Streamlined bar operations by implementing efficient inventory management strategies.
- Oversaw general maintenance of bar equipment resulting in fewer operational disruptions.
- Promoted special offers and events via social media platforms boosting brand visibility.
- Trained new staff on customer service protocols to enhance guest experience.
- Ensured compliance with local licensing laws for smooth operation of the bar.
- Monitored stock levels to avoid any potential shortages during peak hours.
- Coordinated events at the venue, leading to increased bookings.
- Negotiated supplier contracts for better pricing and improved product quality.
- Conducted routine safety checks to adhere to health and safety regulations in premises.
- Fostered positive relationships with customers enhancing their loyalty towards the establishment.
- Maintained a clean and hygienic environment, improving overall ambiance of the bar.
- Developed cocktail menus, resulting in increased beverage sales.
- Handled customer complaints effectively, ensuring repeat business from satisfied patrons.
Dispensary assistant
EA pharma
Selby, North Yorkshire
02.2021 - 07.2024
- Helped maintain a clean and safe environment, upholding pharmacy standards.
- Coordinated with team members for smooth workflow during peak hours.
- Handled cash transactions accurately whilst maintaining confidential patient records.
- Enhanced customer trust through discreet handling of sensitive information.
- Conducted health promotions to raise public awareness of various conditions.
- Assisted in inventory management tasks, reducing instances of stock shortage.
- Streamlined operations by organising pharmacy supplies efficiently.
- Labelled all products appropriately, ensuring correct identification of medications.
- Advised customers on over-the-counter medicines leading to informed choices.
- Improved patient care by providing accurate medication information and advice.
- Provided excellent customer service resulting in repeat patronage.
- Assisted pharmacists with dispensing prescriptions, ensuring swift customer service.
- Prepared dosset boxes for patients, enabling them to manage their medication effectively.
- Participated in training sessions regularly to stay updated on medical advancements.
- Checked off dispensed prescriptions against orders to minimise discrepancies.
- Sorted incoming deliveries promptly, guaranteeing an uninterrupted supply of medication.
- Transferred calls and managed queries efficiently, enhancing customer satisfaction.
- Managed new stock deliveries, ensuring correct drug supplies and safe medication storage.
- Confirmed patient details before dispensing medication, eliminating prescription errors.
- Minimised patient waiting times through excellent prioritisation and multitasking.
- Assisted pharmacy staff in preparing medications and filling orders.
- Stored medicines in appropriate temperature-controlled conditions to maintain quality.
- Kept pharmacy counter and related areas clean, neat and organised.
- Greeted customers and provided friendly, knowledgeable healthcare advice and service.
- Identified high-demand and out-of-stock items for replenishment.
- Assisted with dispensing duties during busy periods to aid pharmacy workflow.
- Retained pharmacy stock knowledge to provide helpful customer advice.
- Maintained confidential patient records in line with data protection laws.
- Delivered professional advice over the counter, recommending appropriate products and explaining correct application.
- Consulted senior pharmacy staff for additional advice on complex patient health queries.
- Received incoming controlled drug supplies, storing within correct, secure locations.
Line operator
Greencore Group
Selby, Northyorkshire
02.2020 - 11.2020
- Boosted team morale through open communication and positive reinforcement.
- Operated various types of machines, enhancing versatility and flexibility in role.
- Enhanced output efficiency with proactive machine calibration.
- Removed faulty components, ensuring high-quality final products.
- Maintained a safe working environment by strictly adhering to health and safety guidelines.
- Coordinated effectively with colleagues, promoting a harmonious work environment.
Crew member
McDonald's
Selby, North Yorkshire
06.2017 - 11.2017
- Supported management in administrative tasks enhancing operational efficiency.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Delivered consistent high-quality service contributing to the positive reputation of our establishment.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Offered menu recommendations based on customer preferences improving their dining experience.
Education
UAL level 2 award in art and design - Contextual research in art and design
York College
York 01.2019 - 07.2020
UAL level 1 diploma in art, design and media - Materials, processes and technical skills in art and design
York College
York 01.2018 - 07.2019
Skills
- Drink mixing and serving
- Pressure handling
- Bar equipment maintenance
- Menu development capabilities
- Complaint handling expertise
- Event planning experience
- Table service techniques
- Bartending techniques
- Legislation compliance awareness
- Scheduling staff rotas
- Alcohol laws compliance
- Sales persuasion
- Brand marketing familiarity
- Staff training delivery
- Product inventory organisation
- Bookkeeping basics
- Venue promotion techniques
- Beer draught system maintenance
- Till operations proficiency
- Cash handling
- Order processing
- Workload prioritisation
- Supplier relationships
- Stock control
- Marketing strategies
- Situational awareness
- Hygiene standards enforcement
- Alcohol regulations compliance
Affiliations
- art
- music
- walking and camping
Accomplishments
Pharmacy services assistant level 2.
Level 2 award for personal licence holders.
Certification
Education and training foundation grade in
Radicalisation and extremism assessment and British values assessment.
Timeline
Bar manager
THe Finkle
12.2023 - 08.2025
Dispensary assistant
EA pharma
02.2021 - 07.2024
Line operator
Greencore Group
02.2020 - 11.2020
UAL level 2 award in art and design - Contextual research in art and design
York College
01.2019 - 07.2020
UAL level 1 diploma in art, design and media - Materials, processes and technical skills in art and design
York College
01.2018 - 07.2019
Crew member
McDonald's
06.2017 - 11.2017
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