Dedicated professional with a strong focus on customer service and communication, leveraging sales expertise and work ethic to deliver exceptional results. Committed to enhancing customer satisfaction through effective time management and a dedication to customer focus. I have a strong work ethic that i can apply to any sector and thrive .
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Lettings Negotiator
Living Space Estate Agents
London
07.2022 - 08.2025
Provided prospective tenants with information on local amenities and transport links, enhancing the attractiveness of properties.
Responded to tenant enquiries and issues promptly, providing solutions to maintain satisfaction and minimise complaints.
Negotiated tenancy terms between landlords and tenants, striving for fair agreements that satisfy both parties.
Marketed available properties through various channels, including online platforms and agency windows, to maximise visibility.
Implemented effective time management strategies, prioritising tasks to meet deadlines and client expectations consistently.
Followed up leads and general enquiries daily via phone, email, website and webchat.
Managed extensive portfolio of rental properties, maintaining up-to-date knowledge of each to advise clients accurately.