Nelle Agor

• Using various CRM tools to engage with Applicants, Tenants and Landlords
• Maximised sales potential by building rapport with potential tenants through enquiries and inspections.
• Constantly met profitability goals, negotiating between landlord and potential tenants to find mutually beneficial agreement.
• Formulated complex tenancy agreements, liaising with third parties to prevent legal compliance issues.
• Qualified new applicants, conducting in-depth reviews to determine financial circumstances.
• Wrote contracts between buyers and sellers and ensured adherence.

Key Acheivements

• Won Negotiator of Q1 2023
• Awarded for Most Outbound phone calls

• Interviewing candidates
• Creating job adverts on LinkedIn
• Vetting candidates, taking control of the on-boarding process with applicants from various countries ensuring they understand how to use different systems.
• Enhanced onboarding processes by preparing induction packs and setting up IT profiles for new starters.
• Helped to manage performance of 12+ staff through regular reporting and data analysis.

• Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
• Kept accurate electronic records of received and distributed merchandise.
• Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
• Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
• Minimised product damage, ensuring goods were correctly handled and stored to task specifications.

• Linklaters
• Practical tasked modules in Business Development; Project Management; Firm Teamwork; Using Al in Law; Legal Research; Resource and Business Management and Communicating to Clients.

• Commercial Law Internship
• Project work sample by Slaughter and May
• Core skills sessions - delivered by career experts
• Networking.

• Legal Cheek Vacation Scheme
• Understanding the commercial legal market
• Corresponding written case study exercises set by the University of Law

• Developed multi-tasking skills evident in overseeing the maintenance of the shop floor area whilst processing payments on tills during high pressure environments at 1 of the 4 major outlets on site
• Created a welcoming environment by assisting to find the products on the shop floor and ensured that individuals encountered a positive ambiance with welcoming gestures.

• Responsible for picking and packing customer orders
• Working to meet company targets for different stations
• Putting away merchandise in allocated areas
• Maintaining cleanliness of allocated station.

• Adaptable between essential roles during time constraint environments, from cash handling, actioning challenge 25 and stocking.
• Assisted customers with varying questions using product knowledge and service expertise.
• Assisted customers with product complaints, logging issues for investigation and providing replacement items.
• Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
• Helped colleagues with handling complex queries, decreasing turnaround times.

• I had to help a range of customers with their online banking queries and with depositing cash and cheques
• Managed high-volume customer queries simultaneously through effective multitasking.
• Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
• Helped organise various meetings and events on-site.
• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.

• Financial data and input data as well as calculate data using Microsoft excel.
• Assisted facilities management team with expense management, equipment handling and supply organisation.
• Collaborated smoothly with people of different backgrounds and cultures.
• Gathered data, completed entry tasks and formatted information for use.