Vanessa Medeiros

● Picking- Understanding outputs from a system to ensure correct items are placed in the correct location.

● Checking- Liaising with management to ensure schedules are met and stock is readily available, and paying close attention to detail to ensure all the correct stock has arrived and been booked onto the warehouse system correctly.

● Grid Controlling- Instruct colleagues on correct procedure from both an operational and health and safety point of view; Having an in-depth knowledge of the warehouse stock control system to ensure a consistent flow of available goods; Maintaining high standards of hygiene and holding others accountable when this is not followed.

● Goods in Admin- - Liaising with drivers to ensure safe and efficient delivery of products into the warehouse; In-depth knowledge of the booking-in system; Communicating with management about any concerns or issues in a timely manner to avoid congestion.

● Management training (part of Leadership school)- Having a strong understanding of all KPIs and what influences them to be able to make informed decisions that will benefit the operation; Providing support for colleagues struggling with internal factors and external influences; Communicating, on a regular basis, with senior management to ensure targets are being met and discuss and problem resolution; Presenting figures to senior management and communicating detailed information effectively, to inform on current status and predicted results daily.

• Leading and managing a team in line production.
• Held and continuously updated full working knowledge of all production machinery and line equipment.
• Lead and consistently contribute to both scheduled production meetings and ‘red zone huddles'.
• Leading team standards of food Health and Safety and Food Hygiene regulations, ensuring site-leading knowledge and processes followed.

• Responsible for packing and delivering end product quality of a range of fresh and premium cheese goods.
• Proactively and consistently monitored item weights and repacks to drive down waste and inefficiencies on-line.
• Full working and continuously improved H&S and Food Hygiene regulations.

• Integral part of the customer service team in a busy, dynamic and fast-paced consumer facing environment.
• Took and placed customer orders in time-constrained scenarios to ensure overall customer service levels were delivered to the highest standard.
• Management of the stock room and inventory levels, with a focus on improving accuracies and minimising discrepancies across all product categories.
• Overall hygiene improvements through proactive cleaning and upkeep of shop environment.

• Integral part of the customer service team in a busy, dynamic and fast-paced consumer facing environment.
• Assisted with implementing and executing store planograms and organisational changes to drive in-store experience.
• Took and placed customer orders in time-constrained scenarios to ensure overall customer service levels were delivered to the highest standard.
• Management of the stock room and inventory levels, with a focus on improving accuracies and minimising discrepancies across all product categories.

• Comprehensive research of the manifestations studied by Patrimony Cultural Immaterial team.
• Integral member of the wider research team and delivering industry-leading work and the output of the various research projects.
• Responsible for assembly of venue exhibitions.
• Ownership of collaborating all Educational Service activities, requiring a significant amount of organisation and time management. Prioritising each activity and ordering was fundamental to maintaining the overall accuracy.
• Responsible for preparing the manual work for PCI team activities.
• Conducting all photographic evidence of activities.