Vanessa Jordan
Bishops stortford ,Hertfordshire
Summary
Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
39
39
years of professional experience
Work history
Waitress Team Leader
Port Jackson - Wetherspoons
Bishops Stortford , Hertfordshire
2020.08 - Current
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Advanced team efficiency by assisting in training new waitstaff members.
Cleaning Worker
Self Employed
Bishop Stortford, Hertfordshire
2011.09 - 2020.06
- Removed rubbish regularly to avoid any build-up or unpleasant odours.
- Cleaned windows and mirrors to perfection for clear visibility.
- Adhered strictly to safety guidelines during all cleaning activities.
Cafeteria Worker
Nuffield Health
Bishop Stortford, Hertfordshire
2007.02 - 2009.01
- Managed waste disposal properly, adhering to environmental guidelines set by council.
- Handled food storage appropriately according to hygiene standards-refrigerating perishables immediately after delivery.
- Stocked shelves regularly, avoiding any shortage of products or ingredients.
- Operated cash register accurately, ensuring correct change was given back to customers.
- Offered exceptional customer service with a friendly demeanour and quick service.
Cleaning worker
Self Employed
Bishop Stortford , Hertfordshire
2001.01 - 2006.06
- Used appropriate chemicals and solvents for effective stain removal, enhancing garment appearance.
- Communicated effectively with team members to complete tasks efficiently, fostering a positive work environment.
- Managed inventory of cleaning supplies regularly-restocking as needed.
Shipping input
M&S
Stansted , Essex
1987.09 - 1991.10
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Education
Leventhorpe School
Sawbridgeworth09.1982
Skills
- Hospitality-Focused mindset
- Restaurant etiquette familiarity
- Cleaning procedures competence
- Tills operation
- Patience and composure
- English fluency
- Customer Service
- Table clearing
- Multidisciplinary teamwork
- Outstanding customer service
- Front-Of-House (FOH) procedures
Timeline
Waitress Team Leader
Port Jackson - Wetherspoons
2020.08 - Current
Cleaning Worker
Self Employed
2011.09 - 2020.06
Cafeteria Worker
Nuffield Health
2007.02 - 2009.01
Cleaning worker
Self Employed
2001.01 - 2006.06
Shipping input
M&S
1987.09 - 1991.10
Leventhorpe School