VANDANA VANDANA
London,England
Summary
Highly motivated professional with extensive expertise in retail merchandising, fashion, and styling. Demonstrates exceptional skills in complaint handling, proactive initiative, and inventory control. Adept at face-to-face selling and active listening, ensuring customer satisfaction and driving sales. Committed to leveraging self-motivation and industry knowledge to achieve career growth within the retail sector.
Experienced retail professional with focus on delivering exceptional customer service and driving sales. Enhance customer engagement through strong communication skills and deep understanding of product knowledge. Consistently meet sales targets by employing effective merchandising techniques and creating welcoming store environment.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Retail sales associate
Varin-commercial private limited
panipat,haryana, india
03.2021 - 06.2023
- Managed and resolved customer complaints and process issues proactively
- Conducted regular inventory checks to identify discrepancies
- Executed cash and card transactions efficiently
- Maintained orderly store to provide customers with pleasant shopping experience.
- Ensured client satisfaction by consistently delivering high-quality service and upholding company values
Sales assistant
Shardda Mega Mart
Panipat, Haryana, India
11.2019 - 11.2020
- Demonstrated products effectively leading to increased sales conversions.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
Education
Bachelor of Commerce - Accounting
Kurukshetra University
KURUKSHETRA, INDIA 07.2016 - 11.2019
M.sc Accounting - Accounting
University of Essex
Colchester 09.2023 - 11.2024
Skills
- Self-motivation
- Retail merchandising expertise
- Fashion and styling expertise
- Complaint handling
- Proactive initiative
- Inventory control
- Face-to-face selling
- Active listening
Affiliations
- Listening music
Languages
English
Upper intermediate
HINDI
Upper intermediate
Timeline
M.sc Accounting - Accounting
University of Essex
09.2023 - 11.2024
Retail sales associate
Varin-commercial private limited
03.2021 - 06.2023
Sales assistant
Shardda Mega Mart
11.2019 - 11.2020
Bachelor of Commerce - Accounting
Kurukshetra University
07.2016 - 11.2019
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