Vaheesa Murugeswaran
Covenrty,West Midlands
Summary
Enthusiastic Shop Assistant with strong customer service skills. Skilled in managing stock, assisting customers, and operating tills efficiently. Consistently provides welcoming environment, ensuring excellent retail experiences. Brings proactive approach to problem-solving and teamwork, contributing positively to store operations.
Overview
1
1
year of professional experience
Work History
Shop Assistant
VS NEW AND OFF LICENCE
Coventry, West Midlands
10.2025 - Current
- Assisted customers in locating products, offering recommendations based on specific needs.
- Processed transactions for cash, credit card, and gift voucher payments, ensuring a smooth and efficient checkout experience.
- Addressed customer complaints with empathy, resolving issues to ensure satisfaction.
- Encouraged customer loyalty by building positive rapport with regular customers.
- Maintained comprehensive brand and product knowledge to maximise sales opportunities and meet set targets.
- Maintained neat, clean, and organised shelves through effective visual merchandising to enhance product presentation.
- Replenished items and organised displays to keep stock looking professional.
- Managed stock levels on the shop floor, restocking items to maintain optimal inventory.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Arranged items in an appealing layout to improve customer engagement and encourage purchases.
- Coordinated with team members to maintain a tidy and safe shopping environment.
- Processed and loaded deliveries and backstock onto store shelves.
- Assisted customers with wide a wide selection of products and services.
- Monitored expiry dates of products, removing out-of-date items to uphold health standards.
- Demonstrated flexibility by covering various shifts, including weekends and holidays.
- Set up temporary sales structures at markets to attract new customers.
- Implemented promotional displays, ensuring visibility and attractiveness of special offers.
Education
A-Levels - A levels Biology, Chemistry and Psychology
Blue Coat Church of England School
Coventry, COV 2024 - 2026
Skills
- Cash handling
- Inventory management
- Stock rotation
- Product display
- Shelf stocking
- Sales techniques
- Customer interaction
- Customer assistance
- Active listening
Timeline
Shop Assistant
VS NEW AND OFF LICENCE
10.2025 - Current
A-Levels - A levels Biology, Chemistry and Psychology
Blue Coat Church of England School
2024 - 2026