Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Debbie Hollin

Barnsta,Devon

Summary

Experienced retail professional with a strong background in point of sale operation, shop floor maintenance, and customer service. Demonstrates exceptional sales acumen, proactive attitude, and effective multitasking abilities. Skilled in product display creation, cash handling proficiency, and security measures understanding. Adept at personal selling techniques, accurate money handling, and refund and exchange processing. Holds a Food Hygiene Certificate and excels in health and safety compliance. Committed to maintaining store standards with superb time management and attention to detail. Career goal: To leverage extensive retail skills in a dynamic environment to enhance customer satisfaction and drive sales growth.

Overview

48
48
years of professional experience
1
1
Certification

Work History

Shop assistant

Woolacombe Food Store
Woolacombe, Devon
04.2007 - Current
  • Greeted every customer warmly, promoting friendly atmosphere.
  • Conducted price checks at request of customers for clear communication on cost.
  • Handled cash register efficiently, ensuring accurate transactions.
  • Upheld company policies whilst dealing with returns and exchanges.
  • Maintained clean, appealing shop environment for comfortable shopping experience.
  • Managed stock levels on shop floor for continuous product availability.
  • Handled queries regarding products, providing detailed information as necessary.
  • Assisted customers in finding desired items to enhance their shopping experience.
  • Collaborated effectively with team members during busy periods.
  • Facilitated smooth checkouts with efficient bagging and wrapping practices.
  • Communicated effectively with suppliers on delivery schedules, ensuring timely replenishments.
  • Ensured customer satisfaction by providing attentive service and handling complaints professionally.
  • Completed restocking swiftly post delivery arrival to ensure immediate product availability.
  • Built rapport with frequent shoppers to foster loyal customer base.
  • Guided customers to locate products or alternative items.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Completed opening and closing duties in line with established schedule.
  • Worked energetically to maintain efficient operations during peak trading hours.

Waitress assistant

Rockleigh
Mortehoe, Devon
10.2010 - 03.2015
  • Worked closely with kitchen staff members to understand dietary needs of specific clients.
  • Assisted in menu planning, contributing to variety and innovation.
  • Assisted head waitress with large party coordination, aiding in smooth function.
  • Enhanced customer service by promptly taking orders and delivering food.

Senior secretary

Oxfordshire Probation Service
Oxford, Oxfordshire
09.1979 - 03.1987
  • Provided high-level secretarial support to senior managers resulting in seamless day-to-day operations.
  • Maintained organised digital and physical filing systems for easy retrieval of information.
  • Maintained confidentiality of documents, contributing to the reputation of the firm.
  • Facilitated meeting preparation including agenda distribution and minute taking for increased productivity.
  • Welcomed arriving visitors and directed to appropriate meeting rooms.
  • Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.
  • Conformed letters, emails and forms to office standards and corrected colleagues' work.
  • Handled basic clerical needs to help staff focus on more pressing matters.
  • Proofread, formatted and corrected correspondence for office staff.
  • Accepted dictation from staff and created professional documents from provided information.

Shop Assistant

Trueform
Oxford, Oxfordshire
07.1977 - 09.1979

Education

RSA stage 3 - Secretarial

Abingdon College of FE
Abingdon, Oxfordshire
09/1977 - 09/1979

GCSEse - English Language, English Literature, History, Sociology,Art, Maths

Didcot Girls’ School
Didcot, Oxfordshire
09/1972 - 09/1977

Skills

  • Point of sale operation
  • Shop floor maintenance
  • Sales acumen
  • Proactive attitude
  • Product display creation
  • Cash handling proficiency
  • Security measures understanding
  • Basic mathematics
  • Personal selling techniques
  • Money transactions
  • Positivity and enthusiasm
  • Effective multitasking
  • Digital cash registers
  • Grocery product familiarity
  • Understanding retail laws
  • Patience under pressure
  • Store maintenance awareness
  • Flexible
  • Cash handling
  • Customer Service
  • Product knowledge
  • Refund and exchange processing
  • Attention to Detail
  • Stock management
  • Order processing
  • Customer retention tactics
  • Good numeracy
  • Active listening
  • Accurate money handling
  • Cashing up
  • Customer engagement techniques
  • Food Hygiene Certificate
  • Cash handling accuracy
  • Food preparing
  • Superb time management
  • Complaint handling
  • Energetic self-starter
  • Outgoing and enthusiastic
  • Team player mentality
  • Excellent communication skills
  • Health and Safety Compliance
  • Cultural awareness

Affiliations

  • Reading, walking, cooking, baking, Pilates, line dancing

Certification

Food hygiene

Languages

Spanish
Elementary

Timeline

Waitress assistant

Rockleigh
10.2010 - 03.2015

Shop assistant

Woolacombe Food Store
04.2007 - Current

Senior secretary

Oxfordshire Probation Service
09.1979 - 03.1987

Shop Assistant

Trueform
07.1977 - 09.1979

RSA stage 3 - Secretarial

Abingdon College of FE
09/1977 - 09/1979

GCSEse - English Language, English Literature, History, Sociology,Art, Maths

Didcot Girls’ School
09/1972 - 09/1977

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Debbie Hollin