Lisa Hicks
carmarthen,carmarthenshire
Summary
Loyal and punctual Shop Assistant dedicated to delivering high service standards and addressing customer needs. Demonstrated trustworthiness and a strong work ethic while fostering a friendly atmosphere. Seeking new challenges to leverage skills and continue professional growth.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Shop Assistant
ASDA
Llanelli, carmarthenshire
05.2002 - Current
- Started working in the colleague canteen for many years until, it closed,
- which required organisation, cleanliness and high standards of hygiene.
- Assisted customers in locating products, offering recommendations based on specific needs.
- Assisted customers with a wide selection of products and services.
- Processed transactions efficiently, including cash, credit card, and gift voucher payments.
- Operated register to process payments via cheque, cash and cards.
- Encouraged customer loyalty by building positive rapport with regular customers.
- Shared new products and promotions with customers to encourage sales.
- Replenished items and organised displays to keep stock looking professional.
- Organised and displayed items in a visually appealing manner.
- Created attractive displays for merchandise to enhance sales.
- Built displays of items for special promotions and updated signs with correct pricing.
- Managed stock levels on the shop floor, restocking items to maintain optimal inventory.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Monitored expiry dates of products, removing out-of-date items to uphold health standards.
- Coordinated with team members to maintain a tidy and safe shopping environment.
- Demonstrated flexibility by covering various shifts, including weekends and holidays.
- Handled special customer requests to locate out-of-stock items.
- Adhered to health and safety guidelines to prevent accidents and ensure a secure workplace.
- Conducted regular stock takes, identifying discrepancies and reporting findings to management.
- Maximised sales by quickly locating correct items, colours and sizes.
Skills
- Point of sale operation
- Transaction processing
- Cash handling
- Electronic payment processing
- Money transactions
- Inventory management
- Stock rotation
- Stock replenishment
- Visual merchandising
- Product display creation
- Sales maximization
- Customer relationship management
- Customer Service
- Loyalty development
- Safety compliance
- Safety procedures
- Cleanliness maintenance
- Cleanliness standards
- Shelf stocking
- Barcode scanning
- Money handling
- Cash management
- Cash handling accuracy
- Accurate cash handling
- Digital cash registers
- Food preparing
- Team collaboration
- Communication skills
- Adaptability
- Multitasking efficiency
- Active listening
- Detail orientation
- Problem solving
- Team player mentality
- Positivity and enthusiasm
- Patience under pressure
- Adaptability scheduling
- Point Of Sale (POS) competency
Certification
C.S.E
English
French
Biology
Geography
Pottery
Childcare
Hobbies and interests
Reading, Swimming, Walking the dogs, Wildlife, Travel and family time.
Timeline
Shop Assistant
ASDA
05.2002 - Current