Usman Safi
London,Greater London
Summary
Formally an ambitious Police Constable gifted in keeping peace and mediating tense situations. Adept at offering advice and reassurance to individuals while fostering good community relationships. Proactive and adaptable to meet evolving environment needs. I have also been providing end of life care for my elderly grandmother up until recently. this show that I am an empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for my Grandmother. I have also in the past work as a Customer Assistant with professional experience delivering outstanding service within high-volume retail environment. Diligently processing deliveries, maintaining optimum stock levels and ensuring exceptional customer care at all times.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Customer assistant
Tesco
London, Greater London
2020.06 - 2024.09
- Provided fast checkout service with high levels of customer care and transaction speed.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Offered advice on product selection for enhanced levels of support and service.
- Managed customer complaints with prompt, mutually beneficial resolutions.
- Handled cash and card payments with accuracy.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Offered prompt solutions to maintain customer satisfaction.
Police constable
Metropolitan Police Service
London, Greater London
2021.06 - 2022.02
- Supported rescue efforts in emergency situations by directing traffic, administering emergency medical aid and removing people from dangerous areas.
- Protected life and property by enforcing UK laws and regulations.
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
- Supported large public gatherings by stewarding and patrolling public areas.
- Produced comprehensive crime reports with meticulous attention to detail.
Education
GCSEs - History
Walthamstow Academy
London 2015.09 - 2016.06
GCSEs - Chemistry
Walthamstow Academy
London 2015.09 - 2016.06
GCSEs - Biology
Walthamstow Academy
London 2015.09 - 2016.05
Psychics
Walthamstow Academy
London 2015.09 - 2016.06
GCSEs - English language
BSix College
London 2017.09 - 2018.06
GCSEs - Mathematics
BSix College
London 2017.09 - 2018.06
Pearson BTEC Level 3 National Certificate in Applied Science
BSix College
London 2018.09 - 2019.06
Skills
- Self-motivated
- Keen problem solver
- Retail sales expertise
- Team player
- Customer care
- Payment processing
- Transaction processing
- Dispute resolution
Languages
English
Fluent
Pashto
Native
Persian
Elementary
References
References available upon request.
Timeline
Police constable
Metropolitan Police Service
2021.06 - 2022.02
Customer assistant
Tesco
2020.06 - 2024.09
Pearson BTEC Level 3 National Certificate in Applied Science
BSix College
2018.09 - 2019.06
GCSEs - English language
BSix College
2017.09 - 2018.06
GCSEs - Mathematics
BSix College
2017.09 - 2018.06
GCSEs - History
Walthamstow Academy
2015.09 - 2016.06
GCSEs - Chemistry
Walthamstow Academy
2015.09 - 2016.06
GCSEs - Biology
Walthamstow Academy
2015.09 - 2016.05
Psychics
Walthamstow Academy
2015.09 - 2016.06