Nisha Jayakumar
Birmingham,United Kingdom
Summary
Energetic & Ardent candidate well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
2
2
years of professional experience
Work history
Customer assistant
Marks and Spencer Foods
Longbridge, West Midlands
12.2023 - 01.2024
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Offered advice on product selection for enhanced levels of support and service.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Carried out regular quality checks to ensure displayed products were in good, saleable condition.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
- Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
- Multi-tasked to keep customer service levels at optimal capacity at peak times.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Catering assistant
Abinaya Catering Services
Coimbatore, Tamilnadu
01.2022 - 01.2023
- Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
- Ensured cleanliness and usability of crockery, cutlery and utensils for smooth-running, high-functioning kitchen operations.
- Managed food delivery processes, maintaining efficient storage solutions and meticulous stock rotation to reduce waste.
- Boosted customer satisfaction by preparing dishes to exact dietary needs.
- Carefully prepared ingredients in accordance with menus, portion control and agreed quality standards.
- Served food and beverages to dining guests with outstanding customer service.
- Mastered skills across various kitchen roles, providing support in alternative positions during staff absences.
Education
Bachelor of Dental Surgery -
RVS Dental College & Hospital
India /2015 - /2020
MSc - Advanced General Dental Practice
College of Medicine & Dentistry- Ulster University
United Kingdom 05.2023 -
Skills
- Self-motivated
- Team player
- Customer care
- Interpersonal skills
- Punctual & Proactive
- Good Communication Skills
- Active Listening
- Management Skills
Languages
English
Fluent
Hindi
Fluent
Malayalam
Fluent
Tamil
Native
Reference
Kevin Griffin - My Manager in Marks & Spencer foods (Longbridge)
Email id : 22301938@mnscorp.net
Timeline
Customer assistant
Marks and Spencer Foods
12.2023 - 01.2024
MSc - Advanced General Dental Practice
College of Medicine & Dentistry- Ulster University
05.2023 -
Catering assistant
Abinaya Catering Services
01.2022 - 01.2023
Bachelor of Dental Surgery -
RVS Dental College & Hospital
/2015 - /2020