Jakob Banda
Spennymoor,Durham
Summary
Highly motivated individual eager to learn more in the working department, had two previous jobs in the customer assistant sector providing professional service to the target audiences at Morrisons and McDonalds, at the same time studying towards a Level 3 BTEC Diploma in Construction and the Built Environment. I am now looking to further my development in these roles to expand my ability and knowledge to become an adept character to the company I am working for.
Health and wellbeing is important to me and I have a keen interest in exercise and reading.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Customer Assistant
Morrisons
Bishop Auckland, Durham
12.2022 - 03.2023
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Offered advice on product selection for enhanced levels of support and service.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Handled cash and card payments with accuracy.
- Deep cleaned shopfloor to uphold strong hygiene and presentation standards.
- Performed daily opening and closing functions and inventory management.
- Offered detailed advice on product and service benefits.
Customer Assistant
McDonald's
Spennymoor, Durham
03.2022 - 08.2022
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Offered advice on product selection for enhanced levels of support and service.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Handled cash and card payments with accuracy.
- Carried out regular quality checks to ensure displayed products were in good, saleable condition.
- Managed high-volume customer queries simultaneously through effective multitasking.
Education
GCSEs - GCSEs
Whitworth Park Academy
Spennymoor 09.2020 - 05.2021
Level 3 Construction and the Built Environment - Civil Engineering
New College Durham
Durham 09.2021 - 06.2023
Skills
- Team player
- Keen problem solver
- Self-motivated
- Quality Control
- Stock management
- Cash Handling
- Exemplary customer service
- Quick Learner
Timeline
Customer Assistant
Morrisons
12.2022 - 03.2023
Customer Assistant
McDonald's
03.2022 - 08.2022
Level 3 Construction and the Built Environment - Civil Engineering
New College Durham
09.2021 - 06.2023
GCSEs - GCSEs
Whitworth Park Academy
09.2020 - 05.2021
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