Ursula Anne Rooney
Dromara,Co. Down
Summary
Knowledgeable clerical team member successful at meeting administrative needs of staff, management and guests. Manages correspondence, schedules and documentation with attention to detail. Advanced with software and ready to pick up new skills to meet team objectives. With an additional 5 years experience working in the healthcare sector, it has helped to enhance my communication and interpersonal skills and also work under pressure in an ever changing environment.
Overview
10
10
years of professional experience
11
11
years of post-secondary education
Work history
Band 3 Personal Secretary
Belfast City Hospital
11.2024 - 06.2026
- Provide a secretarial and administrative support service to ensure efficiency in patient/client care.
- Track all patients referred and take appropriate action to ensure a timely diagnosis and treatment for patients, as required to achieve the contract waiting times.
- To progress patients through their pathway ensuring that all tests/scans are ordered and the patients notes, results and reports are made readily available to the appropriate clinician in time for the next step of the pathway.
- Liaise with service managers and other staff to ensure that appointments or admissions are achieved within the agreed pathway.
- Type and process clinic and discharge letters and reports using audio dictation, word processing methods as required, and ensure all follow up actions are complete and in accordance with local policies and procedures.
- Process outpatient appointments using Health Records systems (PAS and ENCOMPASS). This will require strict adherence to policies and procedures regarding booking appointments for various specialities/consultants.
- Process waiting list patients using Health Records systems in accordance with agreed policies and procedures.
- Collect, maintain and input information to support databases for daily/weekly performance reports relating to relevant patients including the tracking of patients.
- Deal with incoming and outgoing correspondence as required.
- Maintain diaries and organise meetings as appropriate.
- Maintain records both manual and computerised in an accurate and timely way and in accordance with local policies and procedures.
- Manage the tracking of records in accordance with local policies and procedures.
- Deal with telephone and other enquiries as required.
- Provide statistical data as required.
- To participate in Quality Assurances exercises as required.
- To assist in the induction and training of new staff to the department as required
Band 2 Theatre Assistant/Band 3 Nursing Assistant
10.2021 - 11.2024
- Band 2 Nursing Assistant Theatre experience:- Assist the scrub nurse with setting up surgical equipment in an efficient manner
- Support scrub nurse; ensure counts are accurately documented on both the board and care pathway assist the anaesthetist and surgeons with positioning the patient for surgery
- Maintain an accurate record of instruments used and being responsible for traceability; being able to pre-empt the need for additional swabs, sutures, syringes etc; assisting with the 1st, 2nd and final count.
- April 2022, I worked in the Day Procedure Unit ward/recovery. I assisted the nurses by being on hand to fetch and provide equipment, ensuring that when patients are arriving for their surgical procedure, they are measured for ted stockings and given a gown to wear; once they come back to recovery and then the ward, they are provided with something to eat and drink.
- I assist the nurses with transporting patients to wards if they are an inpatient. If they are a day case, I will assist them with walking to the family member who is picking them up.
- I make sure to maintain up to date documents and equipment and will also assist the porters with fetching inpatient beds and ensuring that beds are clean and made up and soiled linen is taken to laundry.
- I also check patients vital signs, I am trained in doing ECGs and Venepuncture.
Bank Healthcare Assistant
Spa Nursing Home, Ballynahinch
04.2021 - 04.2022
Health Care Assistant
Home Care Independent Living, Banbridge
08.2020 - 09.2021
- Assist service-users/patients in carrying out self-care tasks such as personal care, showering and bed bath and feeding
- Assist with catheter and stoma care
- Getting in and out of bed and encouraging service users to be independent at all times
- Remind and assist service users to take their medication
Band 2 Litigation Assistant
Medico-Legal/Litigation Department, 1st Floor, Bernish House, Daisy Hill Hospital
Newry
11.2019 - 07.2020
Clerical Officer, Band 2, Medical Records
Mental Health Department, Old Downshire Hospital
Downpatrick
06.2017 - 11.2019
Document Control Assistant, Administrator and Receptionist
Northern Ireland Blood Transfusion
Belfast
05.2016 - 06.2017
Education
Access Course -
South Eastern Regional College
Downpatrick 09.2020 - 06.2022
Level 3 Pearson LCCI Certificate - Private Secretary Diploma
South Regional College
Newry 09.2017 - 05.2019
Level 2 NVQ - OCR Text Processing (Business Professional)
Hugh J O'Boyle's Training Limited Agency
Downpatrick 09.2012 - 05.2014
City & Guilds Level 2 - Business & Administration
Hugh J O'Boyle's Training Limited Agency
Downpatrick 06.2012 - 06.2013
City & Guilds Level 2 ICT and Level 1 Numeracy - undefined
Hugh J O'Boyle's Training Limited Agency
DownpatrickLevel 3 BTEC National Diploma - Business
South Eastern Regional College
Lisburn 09.2009 - 06.2011
L2 First Diploma - Business
St. Malachy's High School
Castlewellan 09.2006 - 06.2009
Skills
- Confidentiality assurance
- Multitasking proficiency
- Professional composure
- Data entry competency
- File systems organisation
- Calendar management expertise
- Critical decision making
References
Nicola, Maybin, Medical Records Manager, Nicola.Maybin2@setrust.hscni.net, 02844613311, Mental Health, Downshire, Ardglass Road, Downpatrick, BT30 6RL, Work Telephone Contact Number
Affiliations
- Ballet
- Dance
- Reading about psychological and philosophical topics
Timeline
Band 3 Personal Secretary
Belfast City Hospital
11.2024 - 06.2026
Band 2 Theatre Assistant/Band 3 Nursing Assistant
10.2021 - 11.2024
Bank Healthcare Assistant
Spa Nursing Home, Ballynahinch
04.2021 - 04.2022
Access Course -
South Eastern Regional College
09.2020 - 06.2022
Health Care Assistant
Home Care Independent Living, Banbridge
08.2020 - 09.2021
Band 2 Litigation Assistant
Medico-Legal/Litigation Department, 1st Floor, Bernish House, Daisy Hill Hospital
11.2019 - 07.2020
Level 3 Pearson LCCI Certificate - Private Secretary Diploma
South Regional College
09.2017 - 05.2019
Clerical Officer, Band 2, Medical Records
Mental Health Department, Old Downshire Hospital
06.2017 - 11.2019
Document Control Assistant, Administrator and Receptionist
Northern Ireland Blood Transfusion
05.2016 - 06.2017
Level 2 NVQ - OCR Text Processing (Business Professional)
Hugh J O'Boyle's Training Limited Agency
09.2012 - 05.2014
City & Guilds Level 2 - Business & Administration
Hugh J O'Boyle's Training Limited Agency
06.2012 - 06.2013
Level 3 BTEC National Diploma - Business
South Eastern Regional College
09.2009 - 06.2011
L2 First Diploma - Business
St. Malachy's High School
09.2006 - 06.2009
City & Guilds Level 2 ICT and Level 1 Numeracy - undefined
Hugh J O'Boyle's Training Limited Agency