Annabella Igbokwe
Boreham,Essex
Summary
Results-driven professional with expertise in leadership proficiency, task prioritising, and trend forecasting. Demonstrates strong visual creativity and merchandising skills, complemented by advanced knowledge of relevant software. Adept at delivering exceptional customer service while maintaining a focus on innovation and efficiency. Committed to leveraging core competencies to drive organisational success and adapt to evolving industry trends.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Team leader
Morrisons
Chelmsford, Essex
2026.01 - Current
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Devised actionable plans towards achieving set business objectives within deadlines.
- Coached team members through new or difficult workflows.
- Delegated tasks to make best use of individuals' skills.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Fostered a high-performing environment to drive productivity and quality.
Beauty sales adviser
Superdrug
Chelmsford, Essex
2024.08 - Current
- Maintained knowledge of current treatment procedures and products, providing customers with expert advice.
- Carried out active selling from initial customer greeting.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Managed customer lines for minimum wait times and high satisfaction.
Customer assistant
Primark
Chelmsford, Essex
2025.09 - 2025.12
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Provided excellent customer service to ensure repeat business.
- Stocked shelves regularly for easy access to products by customers.
- Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
Customer sales advisor
B&Q
Chelmsford, Essex
2025.06 - 2025.09
- Addressed customer queries to enhance brand reputation and trustworthiness.
- Managed till operations, significantly reducing queue times for customers.
- Assisted in store merchandising, boosting product visibility and increasing sales.
- Delivered professional, friendly service to elevate customer satisfaction.
Education
A-Levels - Fashion Retail
Fashion Retail Academy
London 08/2025 -
GCSEs -
St John Payne Catholic School, Chelmsford
Chelmsford, ESS 09/2019 - 05/2024
Skills
- Leadership proficiency
- Expertise in relevant software
- Task prioritising
- Visual creativity
- Trend forecasting
- Customer Service
- Merchandising
Certification
Fully qualified nail technician
References
References available upon request.
Timeline
Team leader
Morrisons
2026.01 - Current
Customer assistant
Primark
2025.09 - 2025.12
Customer sales advisor
B&Q
2025.06 - 2025.09
Beauty sales adviser
Superdrug
2024.08 - Current
A-Levels - Fashion Retail
Fashion Retail Academy
08/2025 -
GCSEs -
St John Payne Catholic School, Chelmsford
09/2019 - 05/2024