Neil Gates

• Implemented innovative working methods to enhance team operational efficiency.
• Conducted comprehensive onboarding training to accelerate new hire integration.
• Handled employee grievances effectively, minimising workplace disputes.
• Performed regular performance reviews to pinpoint improvement areas for team members.
• Ensured compliance with company policy among team members, upholding professionalism.
• Monitored daily operations, achieving significant reductions in operational costs.
• Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
• Reduced staff turnover with an effective motivation strategy.
• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.

• Provided outstanding customer service resulting in increased customer loyalty.
• Achieved customer satisfaction with excellent communication skills.
• Maintained high product quality standards with regular checks.
• Collaborated with management for effective decision making.
• Ensured product availability via prompt restocking of shelves.
• Upheld compliance regulations, promoting workplace safety and hygiene.
• Established a clean environment through thorough cleaning routines.

Unloading Lorries during the shift

Shelf filling between deliveries stock rotation

Maintaining Health & Safety in Warehouse & Loading Bay

Distributing stock to relevant store area.

• Performed nightly inventory checks to prevent stock shortages.
• Maintained a clean and safe working environment for optimal productivity.
• Operated warehouse equipment safely and efficiently, avoiding any accidents or mishaps.
• Coordinated deliveries throughout the night shift ensuring seamless operation.
• Ensured continuous operations by monitoring and maintaining machinery.
• Achieved timely completion of tasks by managing time effectively.

• Streamlined sales operations by implementing efficient merchandising strategies.
• Conducted routine audits of stock to maintain accurate inventory records.
• Coordinated promotional events for increased brand awareness in local communities.
• Implemented loss prevention measures to minimise inventory shrinkage across both sites.
• Established open lines of communication between management and team members, enhancing operational efficiency.
• Managed staff rotas effectively to ensure optimal staffing levels at all times.
• Maintained an effective system of cash handling procedures thus securing company assets.
• Delivered ongoing training programmes to upskill staff in customer service and product knowledge areas.
• Efficiently balanced tasks between two locations minimising travel time while maximising productivity at each site.
• Actively participated in regional managers' meetings sharing best practices for dual site management.