LAMBERT EMEA
Bromley ,United Kingdom.
Summary
Dedicated healthcare and support professional with over two years experience supporting vulnerable adults with challenging behaviour and complex mental health needs. Skilled in risk assessment, safeguarding, medication management, and delivering person-centred interventions. Demonstrates strong computer literacy. Career goal: to leverage comprehensive skill set to enhance patient care and safety within a dynamic healthcare environment.
Fully trained in 15 care certificate courses with additional qualifications including Mental Health Nursing Level 3, Level 3 Diploma in Nursing Assistance, and Level 2 & 3 Health and Social Care Diplomas.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Team leader
SOUTHCROFT HEALTHCARE LODGE
London
03.2025 - 11.2025
- Demonstrated leadership through exceptional work ethics and commitment.
- Provided guidance to clients on Universal Credit claims, housing applications, and homelessness processes, ensuring timely access to benefits and compliance with statutory requirements.
- Effectively communicated objectives with established timelines.
- Facilitated communication between management and team.
- Addressed employee issues, offered constructive responses.
- Delegated assignments aligned with individual competencies and expertise.
- Managed workload effectively to meet deadlines.
- Oversaw progress and executed necessary adjustments.
- Ensured enforcement of organizational standards.
- Implemented initiatives to enhance workplace safety and respect.
Senior Support Worker.
SOUTHCROFT HEALTHCARE LODGE
London
07.2023 - 11.2025
- Developed comprehensive care plans for mentally challenged service users.
- Conducted risk assessments for mentally challenged service users in order to minimise potential hazards.
- Protected confidentiality of client information according to General Data Protection Regulations.
- Managed challenging behaviours of clients with learning disabilities by providing tailored support and guidance, resulting in a safer environment.
- Administered medication as per prescriptions, ensuring correct dosage and at the right times.
- Assisted clients with day-to-day activities, promoting their independence and self-reliance.
- Initiated and accompanied clients on external appointments and recreational trips.
- Fostered dignity and respect in all interactions with clients, enhancing their overall experience.
- Collaborated effectively with medical professionals for better patient care.
- Maintained accurate records of client progress to ensure continuity of care.
- Responded promptly to emergencies, ensuring safety of all involved parties.
- Led team meetings aimed at improving service delivery across organisation.
- Participated in regular training sessions, keeping knowledge and skills current.
Care worker
Warrengate Nursing Home
Tadworth, Surrey
09.2023 - 02.2024
- Assisted with personal care tasks such as bathing, dressing and toileting whilst maintaining dignity, respect, good hygiene and cleanliness at all times.
- Supported patients with mobility challenges with the use of hoists and wheel chairs.
- Collaborated closely with families to understand the specific needs and preferences of each client.
- Administered medication with rigorous planning and recordkeeping.
- Planned, prepared and served meals for clients, strictly following prescribed dietary orders.
- Implemented support plans into service users' daily activities.
- Provided emotional support to patients, improving their mental wellbeing.
Facility Manager
MULLINER TOWERS IKOYI
Lagos, Nigeria
04.2022 - 05.2023
- Ensured compliance with health and safety regulations, resulting in a safer work environment.
- Assessed risks proactively, mitigating potential issues effectively.
- Dealt with emergencies promptly which minimised business disruption.
- Applied data analysis and problem-solving to optimise process reliability.
- Created digital file classification system for company-wide use.
- Liaised frequently with stakeholders showcasing excellent communication skills.
- Undertook regular property inspections, ensuring high standards of cleanliness and organisation.
- Implemented cost-effective solutions, reducing overall expenses significantly.
- Collaborated with team members to deliver projects on time and within budget.
- Led a team of staff and contractors, promoting efficient workflow.
- Increased morale among employees by fostering a comfortable working environment.
Direct Sales Executive
UNITED BANK FOR AFRICA (UBA)
Lagos, Nigeria
09.2020 - 04.2022
Administrative Assistant
ANAMBRA STATE INTERNAL REVENUE SERVICE
Anambra , Nigeria
01.2018 - 01.2019
Education
Bachelor of Science - Political Science
Ebonyi State University Abakaliki
Nigeria 09.2013 - 09.2017
Skills
- Personal care
- Risk assessment execution
- Medication administration
- Safeguarding knowledge
- Meal preparation
- Healthcare software proficiency
- Computer literate
- Basic life support
- Clinical waste disposal
- People-Centred approach
- Leadership proficiency
- Communication excellence
Certification
Care Certificate 15 Standards.
Mental Health Nursing Level 3.
Level 3 Diploma in Nursing Assistance.
Level 2 & 3 Health and Social Care Diplomas.
Fire Training, Food Hygiene, Diversity, Equality and Inclusion, Confidentiality, COSHH, Consent, First Aid Awareness, Drug Misuse, Alcohol Misuse, Health and Safety, Infection Control, Mental Capacity, Communication, Fluids and Nutrition, Breakaway and De-escalation technique.
Timeline
Team leader
SOUTHCROFT HEALTHCARE LODGE
03.2025 - 11.2025
Care worker
Warrengate Nursing Home
09.2023 - 02.2024
Senior Support Worker.
SOUTHCROFT HEALTHCARE LODGE
07.2023 - 11.2025
Facility Manager
MULLINER TOWERS IKOYI
04.2022 - 05.2023
Direct Sales Executive
UNITED BANK FOR AFRICA (UBA)
09.2020 - 04.2022
Administrative Assistant
ANAMBRA STATE INTERNAL REVENUE SERVICE
01.2018 - 01.2019
Bachelor of Science - Political Science
Ebonyi State University Abakaliki
09.2013 - 09.2017