Experienced professional with a strong background in retail software proficiency and staff training programmes implementation. Demonstrates a results-driven approach, excelling in brand awareness cultivation and visual merchandising acumen. Committed to leveraging skills to drive business success and enhance customer experience.
Overview
35
35
years of professional experience
Work history
Retail Manager
Yorkshire Trading Company
Otley, Leeds
02.2012 - Current
Achieved increased customer satisfaction by implementing effective staff training programmes.
Managed inventory for smoother operations.
Gained excellent product knowledge through diligent research, leading to better sales performance.
Ensured smooth running of daily operations with efficient resource allocation.
Retail manager
Virgin Retail Ltd
Glasgow, Newcastle, Plymouth, Dublin, Leeds
06.1989 - 06.2010
Achieved increased customer satisfaction by implementing effective staff training programmes.
Managed inventory for smoother operations.
Gained excellent product knowledge through diligent research, leading to better sales performance.
Ensured smooth running of daily operations with efficient resource allocation.
Delivered exceptional service standards by promoting team collaboration and commitment.
Coordinated promotional activities for achieving higher brand visibility on the shop floor.
Boosted overall store productivity with careful personnel management and motivation techniques.
Education
Certificate of Higher Education - English, Maths + 5 others
Harlow Academy
Aberdeen
Skills
Retail software proficiency
Staff training programmes implementation
Results-Driven approach
Brand awareness cultivation
Visual merchandising acumen
Affiliations
Sport
Reading
Spending time with the family
Timeline
Retail Manager
Yorkshire Trading Company
02.2012 - Current
Retail manager
Virgin Retail Ltd
06.1989 - 06.2010
Certificate of Higher Education - English, Maths + 5 others