Summary
Overview
Work history
Education
Skills
Generic

Darshan Joshi

Aylesbury,Buckinghamshire

Summary

Experienced Retail Manager with 2.5+ years in the UK retail sector and a background in HR and business development. Recognized for driving sales, enhancing customer satisfaction, and building high-performing teams. Expertise in retail management, inventory control, operational efficiency, merchandising, data analysis, and HR recruitment. Skilled in applying strategic initiatives to deliver measurable business results.

Overview

8
8
years of professional experience

Work history

Retail sales manager

Rhea News Limited
Aylesbury, Buckinghamshire
04.2022 - Current

• Managed and mentored a team of retail associates to ensure optimal performance.

• Implemented strategic sales promotions and staff training programs, achieving a 30% increase in revenue.

• Enhanced customer service standards, achieving a 50% improvement in satisfaction ratings.

• Oversaw inventory management, minimized shrinkage, and ensured timely restocking.

• Developed merchandising strategies to boost visual appeal and align with brand standards.

• Streamlined store operations including cash handling, compliance, and opening/closing procedures.

• Monitored sales trends and analyzed data to optimize store performance.

Warehouse associate

Amazon
London
11.2020 - 03.2023

• Accurately processed customer orders, contributing to on-time delivery and quality assurance.

• Maintained inventory accuracy and collaborated with team members to improve workflow efficiency.

  • Implemented warehouse policies effectively, enhancing overall operational performance.

Webminix

Business Development Intern
Ahmedabad
04.2020 - 05.2020

• Researched market trends and analyzed company strategies to identify new growth opportunities.

• Prepared reports and presentations for senior management.

  • Carried out day-to-day duties accurately and efficiently.

HR recruiter

DOT Infotech
Ahmedabad
02.2018 - 04.2020

• Led end-to-end recruitment and onboarding, successfully placing [number] candidates.

• Developed recruitment strategies, conducted interviews, and ensured compliance with employment laws.

• Maintained HR records and reports using HRIS systems.

Education

Postgraduate Diploma in business Administration & - Management

University of Essex
Colchester
06/2020 - 12/2021

Bachelor of Engineering - Mechanical Engineering

Alpha college of Engineering & Technology
Gandhinagar
06/2014 - 05/2018

Skills

  • Retail software proficiency
  • Product presentation excellence
  • Constructive feedback
  • Holiday sales maximisation
  • Supply chain understanding
  • Retail marketing knowledge
  • Returns handling
  • Multi-Store operations
  • Flexibility in scheduling
  • Retail law compliance
  • Retail analytics utilisation
  • Brand awareness development
  • Up-Selling methods
  • Cash handling
  • Loss prevention techniques
  • Stock management
  • Revenue reports
  • Hiring and onboarding
  • Staff training and development
  • Customer relationship management
  • Epos Now
  • Stock analysis
  • Budget and cost control
Darshan Joshi