Toyin Precious Adedokun
Welwyn Garden City ,Herefordshire
Summary
PRINCE2 certified professional with a strong foundation in computer science and healthcare support. Experienced in NHS administration, patient care, and data management, with a focus on enhancing system workflows and process efficiency. Currently pursuing opportunities in project management to drive NHS digital transformation initiatives. Committed to leveraging technology and compassion to improve healthcare delivery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Support Worker / Patient Services Advisor
East and North Hertfordshire NHS Trust
Stevenage
08.2024 - 05.2025
- Facilitated safe patient care by collaborating with multidisciplinary teams.
- Optimised administrative workflows to ensure compliance with infection control standards.
- Managed digital patient records using NHS systems for accurate documentation.
- Addressed patient queries and complaints, escalating issues to enhance service delivery.
Bank Administrator
East London NHS Foundation Trust
05.2024 - 05.2025
- Provided HR and admin support using Trust systems and NHS protocols
- Managed staff records, rotas, and supported process efficiency
- Maintained accurate documentation to support organisational decision-making
- Gained experience in handling sensitive data, scheduling, and internal communications
Support Worker / Administrator / Assistant Team Leader
Jubilee House Care Trust
10.2023 - 08.2024
- Delivered compassionate, person-centered care to individuals with learning disabilities and complex needs.
- Planned and coordinated service user activities to promote engagement, independence, and overall well-being.
- Completed and regularly updated care plans, ensuring they reflected current health needs and personal preferences.
- Held meetings with care providers and multidisciplinary teams to review care strategies and improve service user outcomes.
- Managed administrative tasks including rotas, reports, and communication with families and professionals.
- Led and supported a team of staff, fostering a culture of excellence, compliance, and continuous improvement.
Education Programme Coordinator
FORE ENA (FORE English Art)
Pohang
06.2020 - 12.2022
- Coordinated and managed day-to-day delivery of learning programmes, ensuring alignment with student development goals.
- Led curriculum planning, scheduling, and classroom coordination to optimise student engagement and progress.
- Conducted progress reviews and collaborated with parents and stakeholders to improve learning outcomes.
- Oversaw junior staff performance, provided guidance, and ensured compliance with internal standards and expectations.
- Applied project management principles in planning, monitoring, and adjusting educational activities to meet targets.
Programme Support Officer
Federal Ministry of Foreign Affairs
, Nigeria
04.2018 - 09.2020
- Supported the deployment of Nigerian professionals to partner countries under the Technical Aid Corps scheme.
- Coordinated documentation, logistics, and briefings for outgoing volunteers in collaboration with internal and international stakeholders.
- Drafted memos, managed sensitive data, and ensured compliance with ministry policies and international protocols.
- Delegated and tracked volunteer assignments, providing administrative and operational support to ensure successful deployment.
- Played a key role in engagement and disengagement exercises, serving as a protocol lead for returned delegates.
Education
National Diploma & Higher National Diploma(ND/HND) - Computer and Information Science
The Federal Polytechnic
11/2011 - 10/2017
Skills
- PRINCE2 certification
- Google project management
- Data analysis and entry
- NHS systems expertise
- Microsoft Office proficiency
- Cross-functional collaboration
- Record keeping and confidentiality
- Communication and teamwork
- Adaptability and learning agility
- Time management skills
- Compassionate leadership
- Health and safety compliance
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Certification
- PRINCE2 Foundation and Practitioner, PeopleCert (via ICS Learn), 04/24/2025
- Google Project Management Certificate, Coursera, 11/04/2024
- Introduction to Digital Health: Strategies for Implementation, Imperial College London (via Coursera), O5/05/2025
- Project Management Principles and Practices, University of California (via Coursera), June 2025
References
References available upon request.
Timeline
Clinical Support Worker / Patient Services Advisor
East and North Hertfordshire NHS Trust
08.2024 - 05.2025
Bank Administrator
East London NHS Foundation Trust
05.2024 - 05.2025
Support Worker / Administrator / Assistant Team Leader
Jubilee House Care Trust
10.2023 - 08.2024
Education Programme Coordinator
FORE ENA (FORE English Art)
06.2020 - 12.2022
Programme Support Officer
Federal Ministry of Foreign Affairs
04.2018 - 09.2020
National Diploma & Higher National Diploma(ND/HND) - Computer and Information Science
The Federal Polytechnic
11/2011 - 10/2017
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