Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Emmanuel Nadi

London,United Kingdom

Summary

The three words i would use to describe myself would be Resourceful Loyal and Driven. An energetic professional with very strong communication and organisation skills. I have a strong foundation in sales, administrative support, office management. In recent years i have made it a mission to develop myself in all areas, I have gained new certifications and pursued a real passion of mine. which is, being and delivering a positive influence in every community I am apart of, to the highest standard I can. I hope to shape my life in a way that will be able have a great impact on the world. I consider myself to be a very dedicated and focused individual who gives their all to every task. My early working years gave me a great understanding of exceptional customer service. I have shown a proven ability to multitask and prioritise workloads, ensuring smooth and efficient operations in the work place. I aim to contribute to team productivity, I take pride in my team collaboration, and my ability to show leadership when asked. I am accomplished in data entry, record keeping, and scheduling, with strong communication and interpersonal skills. I have a great understanding across Microsoft Office. The essential ability of problem solving and decision making under pressure is something i have the upmost confidence in. I am also committed to maintaining high standards and i remain dedicated to continued learning on and off the job.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work history

SEN Teaching Assistant

Engage Education
London, Brent
03.2024 - Current

One of the key lessons I learned here is that showing up and contributing positively to the next generation is incredibly rewarding and crucial for fostering a cohesive, productive, and optimistic society.

My Responsibilities and duties were:

  • I was in charge of the implementation and monitoring of pupils' Education, Health and Care Plans (EHCPs), ensuring support strategies align with clinical and educational recommendations.
  • I provided structured interventions in areas such as speech and language, occupational therapy exercises, or emotional regulation, in collaboration with NHS therapists and other SEND professionals
  • Assisted in maintaining student records and administrative documentation.
  • I applied Positive Behaviour Support (PBS) strategies and implemented behaviour support plans (BSPs). Developed with input from Educational Psychologists and CAMHS professionals
  • I fostered inclusivity within school community; promoted acceptance and respect for all pupils.
  • Liaised with parents and carers regularly, fostering strong home‐school relationships.
  • I Facilitated group activities to promote social interaction among SEN students. Groups ranging from 3 to 8 SEN students at once
  • I Coordinated schedules and lesson plans with teaching staff, ensuring a well‐structured learning environment.
  • Managed confidential information in compliance with safeguarding policies.
  • I maintained accurate records of progress, incidents, and interventions using systems such as CPOMS, EHCP monitoring tools, and multi-agency reports.
  • Supported classroom teacher in monitoring, assessing and recording up to 33 students progress

Supervisor

Island Poke
London
04.2022 - 08.2023
  • Streamlined inventory management to reduce wastage and ensure optimal product availability.
  • Assisted in the recruitment process for hiring quality staff members.
  • Liaised with suppliers to coordinate timely deliveries, ensuring product readiness and promotion scheduling.
  • Supported visual merchandising and promotional setups, improving in-store engagement and sales.
  • Provided input on product placement and customer feedback to enhance local marketing strategies.
  • Assisted in processing invoices, maintaining financial records, and preparing sales reports.
  • Managed customer inquiries, complaints, and service requests in a professional manner.
  • Ensured compliance with company policies regarding data security and confidentiality.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Delegated tasks appropriately, achieved balanced workload among team members.

Retail Administrator (Sales Assistant)

Decathlon UK
London
06.2021 - 01.2022
  • Processed transactions quickly, enhancing customer satisfaction.
  • Maintained an organised workspace, promoting a positive working environment.
  • Increased store efficiency for smoother operations.
  • Liaised with suppliers for prompt product delivery.
  • Oversaw cash handling procedures to maintain financial accuracy.
  • Supervised morning deliveries, managed click-and-collect orders, and maintained inventory databases.
  • Provided administrative support, ensuring that all stock-related documentation was up to date.
  • Coordinated with suppliers and internal departments for efficient stock management.
  • Contributed to front-of-house branding and presentation, enhancing brand perception.
  • Supported visual merchandising and promotional setups, improving in-store engagement and sales

Administrative Support Officer

Ocado
ERITH
01.2020 - 12.2020
  • Prepared meeting agendas, facilitating productive discussions and decision-making processes.
  • Ensured smooth operations by troubleshooting technical issues promptly.
  • Assisted colleagues to meet project deadlines ahead of time.
  • Managed correspondence for enhanced communication within the organisation.
  • Increased productivity with effective delegation of tasks.
  • Managed warehouse inventory records and ensured accurate documentation of stock movements.
  • Coordinated with management to track deliveries, update order systems, and improve efficiency.
  • Maintained digital records and generated reports on stock levels and shipments.
  • Liaised with teams to ensure smooth distribution processes and resolve any discrepancies in orders.

Visual merchandiser

TM Lewin
Greenhithe, Kent
10.2019 - 02.2020
  • Enhanced customer flow through strategic product placement within the store layout .
  • Adhered to company guidelines whilst executing creative solutions for display challenges.
  • Liaised with marketing team for cohesive brand message across all platforms.
  • Managed visual elements during store promotions for maximum impact.
  • Developed and applied original ideas to showcase products and enhance sales performance.
  • Trained junior staff members in visual merchandising techniques, improving team efficiency.
  • Coordinated with sales team for consistent brand presentation.
  • Assisted in inventory management, maintaining adequate stock levels on shop floor.
  • Participated in regular professional development training sessions to stay updated on industry standards and practices.
  • Maintained high standards of professionalism whilst interacting with customers.
  • Handled cash transactions accurately, maintaining financial integrity at all times.
  • Utilised knowledge of company products and services for increased sales.

Independent sales agent

Source marketing
City of London, City of Westminster
06.2017 - 09.2018
  • Maintained up-to-date knowledge of products, resulting in effective sales pitches.
  • Provided thorough after-sales support for heightened customer satisfaction.
  • Collaborated closely with other sales agents for shared knowledge and resources.
  • Reached new clients through attendance at industry events and trade fairs.
  • Developed tailored marketing materials to attract target demographics.
  • Implemented successful upselling techniques during one-on-one customer interactions.
  • Assisted clients in making informed buying decisions by providing detailed product information.
  • Established strong relationships with customers for improved sales performance.
  • Boosted brand recognition by conducting regular product demonstrations.
  • Increased revenue through upselling and consistent contract renewals.

Education

A-Levels -

Shooters Hill Sixth Form College
London
09.2014 - 06.2015

Foundation Degree in Science - Biomedical Science

Canterbury Christ Church University,
Canterbury, Kent
09.2015 - 06.2016

Bachelor of Science - Psychology

Canterbury Christ Church University
Canterbury, KENT
09.2016 - 06.2019

Certificate of Higher Education - Health and Social Care

Learning Curve Group
United Kingdom

Certificate of Higher Education - Level 7 Project Management and Basics of PRINCE2® for Project Managers

High Skills Training.
London
01.2025 - 06.2025

Inspire London College Ltd

Basketball England
United Kingdom

Skills

  • Administrative Support & Office Management
  • Patient & Customer Service
  • Data Entry & Record Keeping
  • Scheduling & Diary Management
  • Communication & Interpersonal Skills
  • IT Proficiency (Microsoft Office Suite, NHS Systems)
  • Confidentiality & Compliance (GDPR, NHS Guidelines)
  • Problem Solving & Decision Making
  • Team Collaboration & Leadership
  • Knowledge of prince2 principles
  • Prince2 certification
  • Agile project management
  • Autism spectrum understanding
  • Photoshop proficiency
  • Product placement strategies
  • Visual creativity
  • Merchandising techniques
  • Retail sales analysis
  • Market research
  • Target-Driven mindset
  • Time management expertise
  • Ethical conduct

Affiliations

  • Dedicated to empowering youth through coaching and mentorship, fostering confidence and skill development.
  • Passionate about IT and technology, with a continuous drive to learn and stay updated on industry trends
  • Enjoy organising events and coordinating team activities with peers.
  • Avid reader with a strong interest in fantasy novels and biographies.
  • Dedicated to physical fitness and team sports, with a particular passion for basketball.
  • Passionate about fashion and trends.
  • Enthusiast of music and skilled in disc jockeying
  • Passionate about sales and driving revenue growth.

References

References available upon request.

Timeline

Certificate of Higher Education - Level 7 Project Management and Basics of PRINCE2® for Project Managers

High Skills Training.
01.2025 - 06.2025

SEN Teaching Assistant

Engage Education
03.2024 - Current

Supervisor

Island Poke
04.2022 - 08.2023

Retail Administrator (Sales Assistant)

Decathlon UK
06.2021 - 01.2022

Administrative Support Officer

Ocado
01.2020 - 12.2020

Visual merchandiser

TM Lewin
10.2019 - 02.2020

Independent sales agent

Source marketing
06.2017 - 09.2018

Bachelor of Science - Psychology

Canterbury Christ Church University
09.2016 - 06.2019

Foundation Degree in Science - Biomedical Science

Canterbury Christ Church University,
09.2015 - 06.2016

A-Levels -

Shooters Hill Sixth Form College
09.2014 - 06.2015

Certificate of Higher Education - Health and Social Care

Learning Curve Group

Inspire London College Ltd

Basketball England
Emmanuel Nadi