Tobiloba Ojo

• Managed stakeholder communication for improved project relationships.
• Ensured data accuracy with meticulous record keeping.
• Maintained updated project documentation to ensure traceability and accountability.
• Provided administrative support through meeting room preparation, taking accurate meeting minutes to maintain seamless project operations.
• Improved operations by generating project status reports and identifying issues for corrective action.
• Tracked and communicated project status, timelines and action items from project inception to delivery.
• Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
• Submitted performance feedback to stakeholders, keeping project teams on track.
• Developed organisational policies for administrative oversight and internal controls.

ACHIEVEMENTS

Supported 12 weekly meetings and tracked 100% of the actions to completion.

Produced monthly reports for three work streams.

Helped coordinate engagement with multiple stakeholders across different teams

• Increased comfort levels with personal care duties such as bathing and dressing.
• Encouraged social integration by facilitating community involvement opportunities.
• Administered medication according to schedule, promoting optimal health outcomes.
• Helped achieve patient independence through guided tasks and activities.
• Assured safety measures were met to prevent falls or accidents.
• Contributed feedback on patient progress leading to adjustments in personalised care plans.
• Maintained detailed records of patient behaviour changes for healthcare team reference.

• Contributed towards achieving store targets whilst ensuring adherence to service standards.
• Participated in team meetings sharing best practices for improving service delivery.
• Enhanced communication channels through regular updates on company policies and promotions.
• Provided top-notch support for increased customer satisfaction.
• Facilitated customer loyalty programmes to enhance customer retention.
• Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
• Managed high volume of inbound calls for quick resolution of customer issues.
• Assisted customers in making informed decisions by providing detailed product information.

• Coordinated various team members for seamless project execution.
• Identified potential roadblocks, ensured smooth workflow.
• Enhanced company performance through meticulous data analysis.
• Created tailored solutions by understanding and translating customer requirements into functional specifications.
• Ensured accurate documentation of all business requirements, aiding seamless project flow .
• Produced detailed reports to aid in key decision-making processes.
• Led cross-functional teams towards successful project completion on schedule and within budget constraints.
• Performed quality assurance tests to ensure product reliability and efficiency before deployment.
• Engaged in contract negotiations that resulted in favourable terms for our organisation.