Summary
Overview
Work history
Education
Skills
Personal Development Career Break
Training and Qualifications
Timeline
Generic

Pratibha Rajawat

Reading

Summary

A highly motivated and enthusiastic individual, with over 12 years of experience providing thorough and skilful support to Senior Management in fast-paced and target-driven environments. Qualified in both PRINCE2 and Agile methodologies, equipped with comprehensive certifications including PMP and Lean Six Sigma Green Belt, demonstrating continuous improvement, enhancing compliance with a proactive approach to collaboration and stakeholder engagement. Committed to enabling strategic alignment and operational excellence through developing and implementing innovative solutions like process flows, audit tools, and data visualization dashboard, automated triage calculator and sustainability impact assessment, ensuring successful project delivery within complex and evolving environments.

Overview

18
18
years of professional experience
3
3
years of post-secondary education

Work history

Project Support Manager

Berkshire Healthcare NHS Foundation Trust
2024.01 - 2024.12
  • Developed and maintained project documentation, including plans, reports, and presentations, to support diverse projects and strategic objectives as part of Project Management Office.
  • Organised and co-managed clinical case review to investigate hypotheses leading to improved access, experience and equitable healthcare.
  • Contributed to continuous improvement through designing process flows, MS Forms, audit tool for data collection, and automated triage calculators for various clinical assessment forms improving operational, clinical efficiency trust wide and shared with other healthcare providers
  • Proposed and co-created Tableau dashboard enabling access to live data, providing actionable insights at operational and strategic levels, with recommendations driving informed decisions.
  • Co-developed Sustainability Impact Assessment supporting Green Plan and NHS Net Zero Target by initiating and coordinating process to embed SIA in future projects.
  • Facilitated cross-functional team meetings, fostering collaboration, and effective communication among stakeholders.
  • Tracked project progress against strategic improvement initiatives by impactful reporting on achievements, variances, with actionable insights.

Covid Analyst and Inquiry Manager

Berkshire Healthcare NHS Foundation Trust
2022.03 - 2024.01
  • Implemented governance frameworks to preserve data integrity in compliance with UK National COVID Inquiry.
  • Ensured high-level preparation for any information request under public inquiry rules from National Inquiry Panel.
  • Developed electronic document management system, centralising divisional COVID MS Teams sites and streamlining collection processes for National Inquiry compliance.
  • Prepared and submitted information requests related to Healthcare and Procurement module under public inquiry rules, ensuring timely compliance with National Inquiry Panel.
  • Enhanced data governance for COVID inquiry, preserving integrity across trust in compliance with UK National COVID Inquiry standards.
  • Delivered presentations to senior management, influencing policy with insights from UK and international COVID inquiries and legal guidance for responding to statutory inquiries.

Contract Manager Administrator

NHSP/Royal Berkshire NHS Foundation Trust
2021.07 - 2022.01
  • Audited contracts to identify areas of underperformance and recommended remedial actions.
  • Maintained accuracy of medical devices inventory in e-Quip Asset Management.
  • Managed tender and procurement processes adhering to Trust's Corporate Governance.
  • Assisted Clinical Engineering Deputy Head with contract management and budget oversight.

Corporate Governance Officer

NHSP/Royal Berkshire NHS Foundation Trust
2021.05 - 2021.07
  • Co-managed coordination of Governance and Board meetings assisting Deputy and Trust Secretary.
  • Managed Trust Membership and Declaration of Interest and produced reports for relevant meeting groups.
  • Contributed to increasing Declaration of interest compliance from 25% to 64% for financial year 2021-2022.
  • Administered updates to policy, protocol, and Patient Guidance Directives framework.

Compliance and Risk Administrator

NHSP/ Berkshire Healthcare Foundation Trust
2018.06 - 2020.05
  • Coordinated agendas, minutes, and reports for governance and contract meetings.
  • Facilitated the continued progression of Asbestos Module Project through a dedicated approach to monitor asbestos.
  • Registered and increased the compliance from 5% to 40%.
  • Successfully completed the Business Continuity Plan/Business Impact Analysis Project for Trustwide Services and produced reports for Regional and Executive Directors.
  • Secured competitive quotes for annual asbestos inspections, training, and water safety sessions.
  • Developed centralized division list, positively impacting device inventory and alert system.
  • Produced standard and strategic risk report on a monthly basis.
  • Successfully administered Micad Intranet Property Register and Datixweb database.

Patient Pathway Coordinator/Team Leader

RBH NHS Foundation Trust
2013.06 - 2018.05
  • Ensured efficient management of Outpatients & Inpatients Waiting list by continual monitoring of capacity and demand and worked proactively to meet the deadlines.
  • Planned and executed daily departmental procedures of a high volume under Trust's policy with accuracy and efficiency.
  • Supervised administrative assistants by fostering a team environment based on trust, respect, and informed decision-making.

Minor Ops Waiting List Officer

RBH NHS Foundation Trust
2011.08 - 2012.08

Ensured effective and efficient waiting list management of Minor OPs in dermatology by continual monitoring of capacity and demand to achieve treatment targets for cancer 2week wait & 18week pathway.

Dietetic Secretary

Berkshire Healthcare Foundation Trust
2011.01 - 2011.06
  • Provided comprehensive secretarial services such as minute taking, photocopying, composition of clinical documents, departmental reports and processing referrals and organised dietetics clinics.

Receptionist/Administrator

RBH NHS Foundation Trust
2007.03 - 2009.12
  • Successfully delivered professional and courteous reception service to patients, internal and external staff and provided general administrative work.

Education

Bachelor of Science - Botany, Zoology and Chemistry

Lachoo Memorial College of Science And Technology
India
1998.01 - 2001.01

Skills

  • Contract Compliance and Risk Management

  • Business Continuity Planning

  • Data Analysis

  • Electronic Document Management

  • Agile Methodologies

  • Microsoft Office

  • Time Management

  • Proactive Problem Solving

  • Stakeholder Engagement

  • Prince2 certification

Personal Development Career Break

Jan 2025-  April 2026

During this period, I focused on personal and professional development through coaching, alongside extensive reading and research into coaching practices and psychology, philosophy and critical thinking. I also began formal study in project management, successfully obtaining PRINCE2 and Agile Foundation certifications while completing two practical projects incorporating Agile and waterfall methodologies.

Career Gap

May2020-May2021- Temp assignment ended/Covid Pandemic. Aug2012-July 2013-Raising Family. Jan2010-Jan2011-Raising family. Feb 2006- March-2007-Gained retail consultant experience through temp positions at M&S & Next, Maidenhead while seeking administrative role. Receptionist- Jan2005-Feb2006 Shinfield Surgery (It closed in 2006.)

Training and Qualifications

PRINCE2 7 Project Management Foundation 2026- PeopleCert

Agile Project Management Foundation 2026 -APMG International

ILM Level 5 Coaching and Mentoring (in progress)- BCF

ITCS Project management Certifications 2025-26

· Business Analysis Foundation

· Change Management foundation

· APM Project Management Qualification

· CAPM

· PMP

· Risk Management

· Lean Six Sigma Green Belt

· ScrumMaster

Micad Intranet Property Management & Asbestos Module 2018- Berkshire Healthcare

Timeline

Project Support Manager

Berkshire Healthcare NHS Foundation Trust
2024.01 - 2024.12

Covid Analyst and Inquiry Manager

Berkshire Healthcare NHS Foundation Trust
2022.03 - 2024.01

Contract Manager Administrator

NHSP/Royal Berkshire NHS Foundation Trust
2021.07 - 2022.01

Corporate Governance Officer

NHSP/Royal Berkshire NHS Foundation Trust
2021.05 - 2021.07

Compliance and Risk Administrator

NHSP/ Berkshire Healthcare Foundation Trust
2018.06 - 2020.05

Patient Pathway Coordinator/Team Leader

RBH NHS Foundation Trust
2013.06 - 2018.05

Minor Ops Waiting List Officer

RBH NHS Foundation Trust
2011.08 - 2012.08

Dietetic Secretary

Berkshire Healthcare Foundation Trust
2011.01 - 2011.06

Receptionist/Administrator

RBH NHS Foundation Trust
2007.03 - 2009.12

Bachelor of Science - Botany, Zoology and Chemistry

Lachoo Memorial College of Science And Technology
1998.01 - 2001.01
Pratibha Rajawat