Tomasz Chmielewski
Falkirk,United Kingdom
Summary
Skilled worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
25
25
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Area manager
Pizza Hut
Falkirk, Scotland
08.2016 - Current
- Streamlined operations by introducing innovative managerial procedures.
- Conducted regular performance reviews, leading to increased staff satisfaction.
- Trained members of the team for improved overall productivity.
- Improved team efficiency by implementing new strategies for task delegation.
- Handled crisis situations promptly and efficiently, minimising potential risk or damage.
- Coordinated several successful marketing campaigns contributing to market expansion.
- Ensured compliance with all regulatory standards to maintain brand reputation.
- Promoted a positive work environment which increased employee retention rate.
- Planned and managed resources and budget to support and deliver objectives.
- Conducted training sessions to educate employees on best practices and procedures, increasing team performance.
Restaurant general manager
Pizza Hut
Derby
07.2008 - 07.2016
- Maintained a high standard of food quality with strict adherence to health and safety regulations.
- Conducted regular meetings with kitchen staff for consistent culinary output.
- Monitored dining room service levels during busy periods, ensuring smooth flow of operations.
- Implemented new menu items based on customer feedback and food trends, leading to increased sales.
- Fostered a positive working environment, resulting in lower staff turnover rates.
- Handled customer complaints efficiently, ensuring their swift resolution whilst maintaining client satisfaction levels.
- Ensured smooth operations by maintaining open communication lines with all staff members.
Warehouse operator
Whirpool
Wroclaw, Poland
01.2003 - 05.2008
- Improved efficiency with routine machine checks and adjustments.
- Adjusted machine settings to optimise performance.
- Operated heavy machinery to increase production rate.
- Kept machinery well-maintained in line with safety regulations.
- Controlled factory equipment to exceed daily production targets.
- Checked quality of raw materials to aid quality assurance procedures.
- Followed health and safety guidelines whilst operating heavy machinery, increasing overall safety levels.
- Handled fragile items with care whilst operating FLT; preserved quality of goods.
- Transported materials between departments for improved production flow efficiency.
- Operated Counterbalance FLT within set safety parameters, minimising accidents at work site.
Warehouse operator
Polifarb
Wroclaw, Poland
02.2000 - 11.2002
- Operated forklift trucks to efficiently manage heavy loads in the warehouse.
- Operated Counterbalance FLT within set safety parameters, minimising accidents at work site.
- Operated forklift equipment to manage warehouse stock effectively.
Education
Electronic Technical High School
Wroclaw 09.1995 - 06.1999
Skills
- Resilience and adaptability
- Microsoft office suite proficiency
- Operations coordination
- Operational management
- Leadership excellence
- Customer Service
- Employee management
- Performance Management
- KPI performance management
Certification
- Driver Licence Category B
- Counterbalance B1 - Lift Truck up to and including 5 tonne (NPORS)
- Counterbalance B2 - Lift Truck over 5 tonne - up to and including 15 tonne (NPORS)
- Telescopic Handler all sizes including 360* slew (NPORS)
Timeline
Area manager
Pizza Hut
08.2016 - Current
Restaurant general manager
Pizza Hut
07.2008 - 07.2016
Warehouse operator
Whirpool
01.2003 - 05.2008
Warehouse operator
Polifarb
02.2000 - 11.2002
Electronic Technical High School
09.1995 - 06.1999
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