Summary
Overview
Work history
Education
Skills
References
Timeline
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Brett Stokes

Purfleet,Thurrock

Summary

Results driven management professional with expertise in strategic resource allocation, team leadership, and crisis resolution. Proven ability to lead high performing teams, drive operational efficiency, and maintain composure under pressure. Skilled in staff development, performance management, and cross functional collaboration. Strong communicator with exceptional time management, prioritisation, and problem solving abilities. Proficient in Microsoft Office and committed to continuous improvement and achieving organisational goals

Overview

20
20
years of professional experience

Work history

Area manager

OCS Group UK/Mitie
London
07.2024 - Current
  • Collaborated with senior management to identify growth opportunities to allow the team to hit all KPI's.
  • Fostered a culture of continuous improvement within the organisation.
  • Handled crisis situations promptly and efficiently, minimising potential risk or damage and to promote client confidence.
  • Applied expertise in team leadership and resource allocation to address productivity and performance issues, motivating staff to achieve KPIs.
  • Conducted regular inspections and audits to identify maintenance needs and ensure adherence to regulatory requirements.

Supervisor

OCS Group UK
London
01.2024 - 07.2024
  • Oversaw daily operations ensuring compliance with safety regulations and quality standards.
  • Mentored team members to enhance productivity and maintain high levels of motivation.
  • Developed and implemented efficient workflows that streamlined processes and improved team performance.
  • Resolved conflicts and addressed employee concerns to foster a positive working environment.

Mechanical Engineer

Atalian Servest
Southwark/London
01.2023 - 01.2024
  • Performed both PPMs and reactive works, working within strict time and quota parameters.
  • Gained experience using Bluehook to perform assigned tasks effectively.
  • Identified remedials on PPMs and prioritised based on urgency and client requirements.
  • Assisted and worked together with Helpdesk on raising tasks in Concepts.
  • Proactively liaised between Helpdesk and other engineers to increase efficiency in communication leading to increased job completion numbers.

Lead Plumber/Site manager

Acelux Ltd
Greater London
05.2017 - 01.2023
  • Installed and repaired various plumbing and heating systems in both commercial and domestic sites including identifying a range of plumbing faults effectively and efficiently to provide swift resolution.
  • Ensured meticulous attention to accuracy in diverse plumbing tasks, guaranteeing optimum safety and quality standards.
  • Provided friendly, professional service, checking client satisfaction with completed works to uphold best practices.
  • Assigned tasks to other trades in order to keep sites working within the specified time parameters.
  • Developed skills: working from scale drawings, effective communication with a variety of clients and trades, adaptable thinking to resolve developing issues.

General Contractor

PBU/ADA Pipeline Solutions
Multiple countries
05.2010 - 05.2017
  • Provided infrastructure and technical support to military bases in remote and hazardous locations, ensuring accuracy and high quality standards across all tasks.
  • Main contact of all Ada Pipeline Solutions sites.
  • Developed skills: Team work and team leading. Effective and timed communication, often working in extreme conditions.
  • Oversaw site safety protocols and compliance with regulations to ensure secure working environment for all personnel.
  • Upskilled plumbing to assist with large pipelines alongside specialist pipefitters and assisted local FM with plumbing tasks as required.

Trainee Plumber

Acelux Ltd
London
04.2005 - 05.2010
  • Assisted in installation and maintenance of plumbing systems and fixtures.
  • Participated in diagnosing plumbing issues and recommending appropriate solutions.
  • Utilised tools such as pipe wrenches and soldering equipment for various tasks.
  • Collaborated with senior plumbers to learn practical skills and safety protocols.
  • Specialised in leak detection and system fault finding.

Education

2 A Levels - Chemistry and IT

Xabia International College
Spain

9 GCSE's - (A-C)

Xabia International College
Spain

Skills

Core Competencies

  • Effective Communication
  • Crisis Handling & Conflict Resolution
  • Time Management & Task Prioritisation
  • Problem Solving & Critical Thinking
  • Resource Allocation & Team Coordination
  • Decision-Making Proficiency
  • Resilience & Adaptability
  • Client-Facing Experience

Technical Skills

  • Microsoft Office Suite Proficiency (Word, Excel, Outlook, etc)
  • Building Management Systems (BMS)
  • Mechanical Maintenance & Servicing
  • Air Handling Unit (AHU) Maintenance
  • Leak Detection and Diagnostics

Mechanical & Plumbing Expertise

  • Plumbing & Drainage Installation
  • Rainwater Harvesting Systems
  • Storm Drainage Systems
  • Heating Systems Installation & Maintenance
  • Vented and Unvented Hot Water Systems

Qualifications (inc expired)

  • ICATS - Abrasive Blasting (exp)
  • Confined space (exp)
  • Hostile environment safety training (exp)
  • 3- hour catastrophic bleeding (exp)
  • IOSH (exp)
  • Several expired qualifications covered by NDA's
  • Emergency first aid at work
  • ILM 3
  • G3 Unvented
  • SMSTS CITB Site management
  • IPAF
  • PASMA
  • L8 Legionella
  • Asbestos awareness
  • WRAS

References

Upon request.

Timeline

Area manager

OCS Group UK/Mitie
07.2024 - Current

Supervisor

OCS Group UK
01.2024 - 07.2024

Mechanical Engineer

Atalian Servest
01.2023 - 01.2024

Lead Plumber/Site manager

Acelux Ltd
05.2017 - 01.2023

General Contractor

PBU/ADA Pipeline Solutions
05.2010 - 05.2017

Trainee Plumber

Acelux Ltd
04.2005 - 05.2010

2 A Levels - Chemistry and IT

Xabia International College

9 GCSE's - (A-C)

Xabia International College

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