Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Tom Hall

Henlow,Bedfordshire

Summary

Dedicated professional with experience in youth organizations, including the Royal Air Force Air Cadets, demonstrating strong teamwork and leadership skills. Proven ability to excel in challenging environments and adapt quickly to new situations.

Overview

8
8
years of professional experience

Work history

Ambulance care assistant

Hearts First Ambulance Service
Radlett, Hertfordshire
12.2022 - Current
  • Accurately recorded patient information for efficient medical record keeping.
  • Adjusted quickly to varying work schedules to meet service requirements.
  • Coordinated with healthcare team members for the benefit of patient health.
  • Displayed sensitivity while dealing with distressed family members; maintained professionalism at all times.
  • Conducted routine vehicle checks for smooth operations on duty shifts.

Supervisor

Mountain Warehouse
Biggleswade, Central Bedfordshire
11.2021 - 12.2022
  • Organised team resources, resulted in improved project timelines.
  • Monitored employee attendance records for maintaining discipline within the team.
  • Provided constructive feedback to staff for improved performance levels.
  • Delegated tasks appropriately, achieved balanced workload among team members.
  • Fostered a positive work culture to boost employee morale.

Aircraftsman

Royal Air Force
Halton, Buckinghamshire
05.2021 - 11.2021
  • Supported team by demonstrating respect and willingness to help.
  • Improved efficiency and productivity by acquiring new skills.
  • Enhanced morale with positive leadership tactics.

Sales assistant

Mountain Warehouse
Hatfield, Hertfordshire
07.2019 - 05.2021
  • Trained new staff members, fostering a supportive working environment.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Assisted customers in locating specific items to boost satisfaction.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Collaborated with sales managers to meet target quotas.

Front of house member

The chieftain pub
Welwyn Garden City , Hertfordshire
09.2018 - 07.2019
  • Enhanced customer satisfaction by providing efficient and professional service.
  • Ensured clean environment, contributing to health and safety standards.
  • Increased tips received due to exceptional customer interaction skills.
  • Facilitated pleasant dining atmosphere through effective crowd control techniques.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

Sales assistant

Mountain Warehouse
Hatfield, Hertfordshire
05.2017 - 09.2018
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.

Education

GCSEs -

Onslow st Audries Secondary school
Hatfield, Hertfordshire
/2012 - /2017

Certificate of Higher Education - Photography

Oaklands College
St. Albans
/2017 - /2019

Skills

  • Leadership and teamwork
  • Upselling techniques
  • Customer service excellence
  • Time management skills

Affiliations

  • Outdoor activities
  • Fitness
  • Cookery
  • Gaming

References

References available upon request.

Timeline

Ambulance care assistant

Hearts First Ambulance Service
12.2022 - Current

Supervisor

Mountain Warehouse
11.2021 - 12.2022

Aircraftsman

Royal Air Force
05.2021 - 11.2021

Sales assistant

Mountain Warehouse
07.2019 - 05.2021

Front of house member

The chieftain pub
09.2018 - 07.2019

Sales assistant

Mountain Warehouse
05.2017 - 09.2018

GCSEs -

Onslow st Audries Secondary school
/2012 - /2017

Certificate of Higher Education - Photography

Oaklands College
/2017 - /2019
Tom Hall