Toby Hall
Handforth,Cheshire
Summary
I am an ambitious individual with strong foundation in legal principles and a keen interest in pursuing an international career in law. I have demonstrated excellent research and analytical skills, coupled with effective communication abilities through my EPQ research project centred around the issue of legalisation of cannabis. I am more than ready to contribute to meaningful legal work and support clients with diligence and integrity.
Overview
3
3
years of professional experience
Work history
Customer service assistant
Tenpin Bowling
Didsbury, Greater Manchester
09.2025 - Current
- Demonstrated multitasking by preparing drinks while engaging with customers and managing bookings.
- Prioritised tasks during peak periods to enhance overall productivity.
- Collaborated effectively within a team to improve customer service standards.
- Displayed excellent problem-solving skills when dealing with customers complex issues whether it be technical issues with their lanes or conflict resolution relating to larger issues at hand.
Delivery Driver
900 degrees
Wilmslow, Cheshire
11.2024 - 01.2025
- Successfully planned multi-stop deliveries to ensure efficiency and timeliness.
- Coordinated with in-store staff, providing assistance as required.
- Delivered exceptional customer service, representing the business positively.
- Communicated customer complaints, requests, and feedback to management for resolution and mediation.
Trainee tyre fitter and garage assistant
Part work tyre warehouse
Timperley, Trafford
06.2023 - 08.2024
- Designed an efficient storage method for warehouse, enhancing stock retrieval and management.
- Maintained up-to-date knowledge of product specifications and advancements in tyre technology.
- Provided assistance to colleagues as needed while ensuring garage cleanliness.
- Strictly adhered to health and safety protocols during all operational activities.
Customer advisor
Marks & Spencer
Handforth, Cheshire
09.2023 - 01.2024
- Ensured timely stock deliveries to all departments, maintaining operational flow.
- Cultivated strong customer rapport, enhancing loyalty and encouraging repeat business.
- Demonstrated composure under pressure during peak Christmas hours.
- Executed rapid problem-solving when tills failed on Christmas Eve using handheld devices for order processing.
Education
A-Levels -
The King's School in Macclesfield
Prestbury, Cheshire East 09/2024 -
GCSEs -
Wilmslow High School
Wilmslow 09/2018 - 07/2024
Skills
- Strong communicator,
- Analytical skills,
- Leadership,
- Team work,
- Customer service,
- Reliability,
Timeline
Customer service assistant
Tenpin Bowling
09.2025 - Current
Delivery Driver
900 degrees
11.2024 - 01.2025
Customer advisor
Marks & Spencer
09.2023 - 01.2024
Trainee tyre fitter and garage assistant
Part work tyre warehouse
06.2023 - 08.2024
A-Levels -
The King's School in Macclesfield
09/2024 -
GCSEs -
Wilmslow High School
09/2018 - 07/2024