Tia Wild
Mansfield,Nottinghamshire
Summary
Introducing My background I have gained many different skills. some are now a lot stronger then others and I still use them all day to day. I would like to one day work in a place where I can always exceed and push myself to go further, and always create the best outcome for myself and the team around me. I am an energetic employee and have a strong use of communication and organisation skills, I am good with multi-tasking, leading group discussions and I am very passionate with an eye for detail. I would say I am an Independent problem-solver but once again love working as a team. I do focus on customer service and always put myself in there shoes to give them the best service. I am dedicated to improving company sales goals and meeting business objectives. I would definitely say I am a resourceful and loyal employee with outstanding knowledge and I am just wanting to develop My skills further and bring what I have to offer.
Overview
5
5
years of professional experience
Work History
No7 Advisor
Boots UK
Mansfield, Nottinghamshire
08.2023 - Current
- Greeted guests and engaged in conversation to assess needs.
- Advised clients on particular products and treatments based on customer preferences, skin and current offers.
- Accepted card, cash and cheque payments in POS register system.
- Boosted product sales by offering selection guidance to customers.
- Carried out day-to-day tasks with enthusiasm.
- Packed and wrapped gifts with decorative details to match customer preferences.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Demonstrated skincare and makeup techniques to promote products and educate customers.
- Helped customers obtain specialised help for refunds and exchanges.
- Upsold products with detailed knowledge and persuasive sales techniques.
- Received consistently positive customer feedback.
- Maintained knowledge of current treatment procedures and products, providing customers with expert advice.
- Successfully delivered on tasks within tight deadlines.
Pharmacy Assistant
well pharmacy
Mansfield, Nottinghamshire
07.2022 - 10.2022
- Worked under guidance of pharmacist to prepare compounds and dispense medications.
- Checked inbound pharmacy stock met quantities listed on delivery records.
- Maintained confidential patient records in line with data protection laws.
- Secured drugs against loss, tampering and misuse following correct protocols.
- Partnered with clinical teams to understand particulars of orders and accurately fill medications.
- Printed prescription labels with accurate patient, contents and dosage advice.
- Processed customer payments and completed related order paperwork for pharmacy actions.
- Answered telephones and provided information about order status, shop hours and pharmacy procedures.
- Assisted pharmacy staff in preparing medications and filling orders.
- Kept pharmacy counter and related areas clean, neat and organised.
- Confirmed patient details before dispensing medication, eliminating prescription errors.
- Cleaned equipment and containers between use to avoid cross-contamination.
- Applied positive customer service approach to increase satisfaction levels.
- Educated patients in monitoring and maintaining good health.
- Displayed energy and enthusiasm in fast-paced environment.
Hairdressing Apprentice
mark lesson
Mansfield, Nottinghamshire
04.2020 - 06.2021
- Provided regular refreshments and snacks for continued customer satisfaction.
- Introduced new hair and beauty treatments to enhance salon offerings.
- Effectively promoted additional services, products and treatments to generate additional revenue.
- Carried out shampooing and deep-conditioning treatments, providing thorough service and friendly conversation throughout.
- Ensured customers were greeted warmly, providing attentive care to enhance salon experiences.
- Stocked hair products and equipment with excellent merchandising techniques.
- Built successful, long-standing client relationships, increasing repeat and referral business.
- Maintained and monitored hairdressing supplies to meet customer demand.
- Coloured hair using permanent, semi-permanent and natural dyes to suit client needs.
- Carried out day-to-day duties accurately and efficiently.
- Prevented cross-contamination by sanitising utensils and surfaces.
Bar staff member
forest town arena
Mansfield, Nottinghamshire
09.2018 - 04.2020
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Welcomed guests with friendly conversation and fun atmosphere.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Maintained ready supply of counter-top snacks for guests.
- Built and maintained displays of spirits, enticing guests to make purchases.
- Served guests spirits, lagers and stouts at bar.
- Collected, washed and put away glassware between guests.
- Refused drinks service to guests without appropriate proof of age.
- Maintained accurate cash handling practices while efficiently serving customers.
Education
GCSEs -
The Garibaldi School
Mansfield Sep 2014 - 06.2018
Skills
- Team building
- Marketing
- Time Management
- Problem-solving
- Multi-tasking
- Active listening
- Customer service expert
Timeline
No7 Advisor
Boots UK
08.2023 - Current
Pharmacy Assistant
well pharmacy
07.2022 - 10.2022
Hairdressing Apprentice
mark lesson
04.2020 - 06.2021
Bar staff member
forest town arena
09.2018 - 04.2020
GCSEs -
The Garibaldi School
Sep 2014 - 06.2018
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