Thomas Perry
Colchester,Essex
Summary
Brings nearly 10 years of customer service experience within dynamic, fast-paced industry environments. Excellent interpersonal skills aiding positive professional relationships for recurring business and guaranteed customer satisfaction. Motivated to improve service to achieve overall company success as well as self and team development.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work history
Customer assistant
Tesco Extra
Colchester, Essex
2022.09 - Current
- Improved customer relations by promptly addressing queries and concerns.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Increased sales through suggestive selling techniques with a 10% increase in sales of targeted products.
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
- Developed numerous skillsets allowing personal growth within the company.
Butcher assistant
Millins of Tiptree
Tiptree, Essex
2016.09 - 2022.08
- Worked closely with team members to deliver excellent service.
- Utilised new equipment and software to increase efficiency and product quality.
- Attended local events engaging with the community and develop interprofessional relationships with other small companies in the area.
- Assisted with new product creations and ideas boosting customer satisfaction.
- Ensured policies were being followed and encouraging health and safety awareness
Education
Diploma of Higher Education - Health and Social Care
Colchester Institute
Colchester 2021.09 - 2022.07
A-Levels - Computer science, Biology, Maths and Chemistry
Thurstable 6th form
Tiptree, Essex 2019.09 - 2021.07
Skills
- Electronic diary scheduling
- Data entry accuracy
- Retail software proficiency
- Clear and concise communication
- Able to learn quickly and adapt to changes and adjustments
- Strong maintenance of positive thinking
- Actively seeking personal development of skills and capabilities
- Powerful work ethic and motivation for success
Affiliations
I enjoy gardening in my spare time as a healthy "wind down tool" after a busy day and I also thoroughly enjoy home cooking and baking.
Timeline
Customer assistant
Tesco Extra
2022.09 - Current
Diploma of Higher Education - Health and Social Care
Colchester Institute
2021.09 - 2022.07
A-Levels - Computer science, Biology, Maths and Chemistry
Thurstable 6th form
2019.09 - 2021.07
Butcher assistant
Millins of Tiptree
2016.09 - 2022.08