Summary
Overview
Work History
Education
Skills
References
Timeline
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Ryan McShane

Sutton,Surrey

Summary

I've recently completed my A-level examinations, I'm currently on a gap year before starting university. I have completed a work experience placement in the pharmacy department at Chelsea and Westminster Hospital, which helped develop my skills in communication, patient care, and working with others. I am a customer-focused professional with background in retail and customer service. I am committed to enhancing customer satisfaction by providing exceptional, personalised support and I am able to utilise strong communication and problem-solving skills to resolve issues and foster loyalty.

Overview

5
5
years of post-secondary education

Work History

Customer assistant

Morrisons
Reigate, Surrey
10.2024 - 11.2024
  • Improved customer relations by promptly addressing queries and concerns.
  • Assisted customers with product selection to ensure satisfaction.
  • Provided excellent customer service to ensure repeat business.
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Upheld company policies whilst interacting with customers to maintain brand reputation.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Carried out regular quality checks to ensure displayed products were in good, saleable condition.
  • Advised customers on availability, pricing and location of products.

Education

A-Levels - Biology

Glenthorne High School
Sutton, Surrey
09.2022 - 06.2024

A-Levels - Chemistry

Glenthorne High School
Sutton
09.2022 - 06.2024

A-Levels - Mathematics

Glenthorne High School
Sutton
09.2022 - 06.2024

Skills

  • Communication excellence
  • Electronic diary scheduling
  • Patience and tolerance
  • Customer satisfaction enhancement
  • Feedback reception
  • Teamwork
  • Sales persuasion
  • Customer Service
  • Personable
  • Well-organised multitasker
  • Attention to Detail
  • Time Management
  • Adaptability

References

References available upon request.

Timeline

Customer assistant

Morrisons
10.2024 - 11.2024

A-Levels - Biology

Glenthorne High School
09.2022 - 06.2024

A-Levels - Chemistry

Glenthorne High School
09.2022 - 06.2024

A-Levels - Mathematics

Glenthorne High School
09.2022 - 06.2024
Ryan McShane