Summary
Overview
Work history
Education
Skills
Timeline
Generic

Thomas Martin

Liverpool,Merseyside

Summary

I am a hardworking, dilligent and punctual individual. I thrive in a collaborative work environment where achieving common goals are paramount to success.

I have eccellent communication and interpersonal skills and I am looking to further develop and hone my skills in a fast paced, customer focused environment.

Overview

3
3
years of professional experience

Work history

Front of house team member

Macello
Liverpool, West Derby
10.2024 - Current
  • Enhanced guest experience with a friendly and helpful attitude.
  • Promoted special offers or events to increase awareness among customers.
  • Contributed to team success by maintaining cleanliness and organisation in work areas.
  • Managed cash transactions accurately, ensuring accurate financial records.
  • Maintained high standards of customer service during peak times.

Front of house team member

JD Wetherspoon
Liverpool, Walton
07.2023 - 10.2024
  • Maintained high standards of customer service during peak times.
  • Cooperated closely with other team members to meet and exceed guests' expectations.
  • Checked guest satisfaction regularly, addressing any issues promptly.
  • Adapted swiftly to changing situations for uninterrupted service quality.

Youth Engagement Co-Ordinator

Cheshire Constabulary
Cheshire, Widnes
07.2022 - 09.2022
  • Actively ran sessions with children aged betweeen 8-16 to develop their team working, social and interactive skills
  • Worked closely and effectively with other staff members to ensure a collaborative approach to the sessions
  • Taken responsibility for groups of individuals, allocated roles and ensured that activities were ran safely and were age appropriate
  • Accurately managed paper records regarding attendance and ensured that the data was processed onto a local computer system

Education

AQA Unit 2 - Work Experience

AQA via Onward Homes
Cheshire

AQA Unit 2 - Mentoring and Helping Peers

AQA via Onward Homes
Cheshire

AQA Unit 2 - Making an Outstanding Contribution to an Activity

AQA via Onward Homes
Cheshire

AQA Unit 2 - Event Volunteering

AQA via Onward Homes
Cheshire

AQA Unit 2 - Employability Skills - Teamworking

AQA via Onward Homes
Cheshire

AQA Unit 2 - Employability Skills - Self-Management

AQA via Onward Homes
Cheshire

AQA Unit 2 - Employability Skills - Problem Solving

AQA via Onward Homes
Cheshire

AQA Unit 2 - Customer Services - Attitude and Behaviour

AQA via Onward Homes
Cheshire

GCSEs - Computer and Information Systems

St Edwards College
Liverpool
08.2023

GCSEs - Religious Studies

St Edwards College
Liverpool
08.2023

GCSEs - Combined Science

St Edwards College
Liverpool
08.2023

GCSEs - Mathematics

St Edwards College
Liverpool
08.2023

GCSEs - English

St Edwards College
Liverpool
08.2023

Skills

  • Positive attitude
  • Excellent communication
  • Active listening
  • Customer experience
  • POS Systems
  • Computer Literate

Timeline

Front of house team member

Macello
10.2024 - Current

Front of house team member

JD Wetherspoon
07.2023 - 10.2024

Youth Engagement Co-Ordinator

Cheshire Constabulary
07.2022 - 09.2022

AQA Unit 2 - Work Experience

AQA via Onward Homes

AQA Unit 2 - Mentoring and Helping Peers

AQA via Onward Homes

AQA Unit 2 - Making an Outstanding Contribution to an Activity

AQA via Onward Homes

AQA Unit 2 - Event Volunteering

AQA via Onward Homes

AQA Unit 2 - Employability Skills - Teamworking

AQA via Onward Homes

AQA Unit 2 - Employability Skills - Self-Management

AQA via Onward Homes

AQA Unit 2 - Employability Skills - Problem Solving

AQA via Onward Homes

AQA Unit 2 - Customer Services - Attitude and Behaviour

AQA via Onward Homes

GCSEs - Computer and Information Systems

St Edwards College

GCSEs - Religious Studies

St Edwards College

GCSEs - Combined Science

St Edwards College

GCSEs - Mathematics

St Edwards College

GCSEs - English

St Edwards College

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Thomas Martin