Ellie Cantello
alton
Summary
Motivated and hardworking individual with experience in both retail and hospitality, providing excellent customer service in fast-paced environments. Skilled in handling transactions, assisting customers, and working efficiently as part of a team. Adaptable, quick to learn, and always eager to take on new challenges. Seeking opportunities to further develop professional skills and contribute positively to a dynamic workplace.
Overview
1
1
year of professional experience
4049
4049
years of post-secondary education
Work History
Front of house team member
Khao Soi By Chariya
Alton, Hampshire
06.2024 - Current
- Follows health and hygiene standards when handling food and cleaning restaurants.
- Maintaines excellent level of service in busy and demanding restaurant environment.
- Checks guest satisfaction regularly, addressing any issues promptly.
- Enhance guest experience with a friendly and helpful attitude.
- Greet customers warmly and professionally on arrival, promptly directing to allocated tables.
- Clean and set tables quickly after customers left to maximise restaurant capacity.
- Attentive taking orders, guiding customers on menu choices, allergy advice and chef recommendations.
- Adapts swiftly to changing situations for uninterrupted service quality.
Sales assistant
Peacoaks
Alton, Hampshire
10.2023 - 02.2025
- Builds strong relationships with customers for repeat business.
- Manages till operations smoothly, reducing waiting time for customers.
- Assists customers with product selection for optimal satisfaction.
- Handles high-pressure situations calmly, keeping store operation seamless during peak hours.
- Assists customers in locating specific items to boost satisfaction.
- Handles cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Improves customer service by efficiently handling queries and complaints.
- Addresses customer needs promptly, resulting in positive feedback and loyalty.
Education
GCSEs -
Amery Hill School
Alton, HampshireNVQ Level 2 - Art and Desighn
Alton College
Alton, HampshireSkills
- Teamwork
- Cleanliness and hygiene
- Positive attitude
- Time efficiency
- Customer Service
- Flexibility
- Positive and approachable
- Effective communication
- Punctuality
- Customer service excellence
Timeline
Front of house team member
Khao Soi By Chariya
06.2024 - Current
Sales assistant
Peacoaks
10.2023 - 02.2025
GCSEs -
Amery Hill School
NVQ Level 2 - Art and Desighn
Alton College
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