Thilanka Sandaruawan Wijesundara Adhikarige
Taunton,Somerset
Summary
Retail professional specializing in customer service and cash management. Expertise in point of sale operations, payment processing, and maintaining high scanning accuracy. Skilled in pricing markdowns and product knowledge to improve customer relations. Committed to maintaining cleanliness and delivering exceptional service standards.
Overview
18
18
years of professional experience
1
1
Certification
Work history
Cashier/Customer service
Mobile Gas Station
Prospect, Newheaven (CT-USA)
2021.06 - 2026.03
- Collaborated closely with store management for daily operations success.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Greeted each customer warmly, creating a friendly shopping environment.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Maintained clean and organised workspace to ensure efficient service.
- Resolved customer complaints professionally leading to higher retention rates.
- Handled high volumes of transactions during holiday seasons efficiently.
- Used Point of Sale system efficiently, speeding up transactions.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
Uber driver
Uber
Westhaven-Conneticut(United States of America), Newhaven
2024.10 - 2026.02
- Provided a comfortable journey by driving smoothly and safely.
- Responded promptly to ride requests to minimise wait times for customers.
- Utilised downtime effectively for vehicle cleaning and maintenance tasks.
- Exhibited strong knowledge of local area geography for efficient route planning.
Able seaman (Boatswain)
Ceyline shipping
Colombo,Sri Lanka
2008.04 - 2021.05
- Undertook painting and chipping tasks to preserve ship's condition.
- Helped in emergency procedure drills leading to improved response times.
- Conducted daily inspections of life-saving equipment to ensure readiness.
- Assisted in loading and unloading of cargo for timely deliveries.
- Maintained cleanliness on deck with routine cleaning tasks.
- Demonstrated expertise in knot tying, resulting in efficient rope work.
- Ensured safety at sea by performing regular deck maintenance and checks.
- Operated ship's rigging equipment effectively for load bearing tasks.
- Undertook helmsman duties contributing to accurate navigation.
- Participated in mooring operations to secure vessels at port.
- Performed general maintenance tasks whilst promoting a tidy working environment.
- Carried out cargo handling duties, ensuring secure transit.
- Engaged in fire fighting drills, maintaining preparedness for emergencies.
- Managed routine cleaning and safety checks to maintain ship's deck.
- Avoided slipping hazards by monitoring deck safety and promptly cleaning leaks and spills.
- Watched out for obstructions in path of vessel to prevent accidents and collisions.
Education
GCE OL -
,
SriLanaka /2000 -
A-Levels -
,
Srilanka /2023 -
Skills
- Retail awareness
- Scanning items
- Item scanning accuracy
- Pricing and markdowns
- Point of sale operation
- Cash handling
- Customer Service
- Customer relations
- Payment Processing
- Product knowledge
- Cash management
- Cleaning standards
- Service knowledge
Certification
- Basic Manual Metal Arc Welding - Cinec Maritime campus(Sri Lanka)
- Survival craft and rescue boats other than fast rescue boats - Mercantile seaman training institute Ltd-(Sri Lanka)
- Proficiency in maritime english language course-support level-Rainbow world maritime training centre (PVT)Ltd-Sri Lanka
Timeline
Uber driver
Uber
2024.10 - 2026.02
Cashier/Customer service
Mobile Gas Station
2021.06 - 2026.03
Able seaman (Boatswain)
Ceyline shipping
2008.04 - 2021.05
GCE OL -
,
/2000 -
A-Levels -
,
/2023 -