Devon Hunt
Milton Keynes
Summary
Dedicated professional with a strong work ethic and adaptability to diverse environments. Proven experience in customer service roles, consistently delivering high-quality support to the public. Committed to continuous learning and skill development to align with organizational needs. Demonstrated ability to thrive in dynamic settings while maintaining a focus on service excellence.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work history
Customer service
Coral Retail
Milton Keynes, Buckinghamshire
2022.02 - Current
- Managed retail front desk operations, ensuring efficient cash handling and customer service.
Acquired knowledge of customer behaviour patterns to enhance interactions.
Collected and documented important information for record-keeping.
Studied gambling regulations and various betting types to ensure compliance.
Resolved complex customer issues with professionalism and tact.
Gained insights into gambling safety protocols to promote responsible behaviour. - Enhanced customer satisfaction by providing excellent customer service.
Warehouse worker
Amazon/Sainsbury's Frozen warehouse/Pets at home
Northampton, Northamptonshire
2020.09 - 2022.01
- Picked and packed parcels at Amzone, ensuring efficient order fulfilment.
- Operated a LLOP to select frozen food items at Sainsbury's warehouse. Stacked boxes into metal cages.
- Drove a LLOP at Pets at Home, stacking items onto pallets.
Supervisor
FiveLads Northampton
Northampton
2019.04 - 2020.08
- Executed food preparation and cooking for customers in kitchen staff role.
Promoted to supervisor after three months, receiving comprehensive training.
Managed dispatch operations while gaining proficiency in various restaurant functions.
Independently ran shifts, overseeing staff performance and operations.
Developed staff rotas, ensuring adequate coverage during shifts.
Conducted stocktaking and organised deliveries to maintain inventory levels.
Handled cashing up and banking procedures as key holder.
Acquired valuable customer service and management skills through rapid career progression.
Server
Corney & Barrow at Newmarket racecourse
Newmarket
2016.01 - 2019.01
- Employed as server this job included attending to client's food and beverage requirements as well as any specific requirements of v.i.p guests. The role also included till management, inputting sales, managing cash flow and end of shift calculation.
- (part time)
McDonalds
2017.10 - 2018.11
- This role included working in all aspects of customer service, from tills / order taking, to drive through window service. working on drinks stations and doing multiple things at once.
Education
GCSEs - english
Northampton College
Northampton 2017.09 - 2018.06
GCSEs - math
Northampton College
Northampton 2017.09 - 2018.06
Skills
- Dedicated customer service
- Telephone customer service
- Retail awareness
- Discount calculation
- Digital cash register operation
- Stock inventory control
- Leadership competence
- Customer services excellence
Warehouse work
- Pets at home – with the company
- Sainsbury’s - MacRecruitment
- John lewis - ACES recruitment
- Amazon - quest recruitment
Affiliations
- camping
- gaming
Timeline
Customer service
Coral Retail
2022.02 - Current
Warehouse worker
Amazon/Sainsbury's Frozen warehouse/Pets at home
2020.09 - 2022.01
Supervisor
FiveLads Northampton
2019.04 - 2020.08
McDonalds
2017.10 - 2018.11
GCSEs - english
Northampton College
2017.09 - 2018.06
GCSEs - math
Northampton College
2017.09 - 2018.06
Server
Corney & Barrow at Newmarket racecourse
2016.01 - 2019.01