Thesikan Vadivanantham
Nottingham,Nottinghamshire
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work history
Customer Assistant (Part Time)
MFG Maid Marion Service Station
Nottingham, United Kingdom
03.2022 - Current
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Participated actively in staff meetings contributing valuable insights towards improving store performance.
- Improved customer relations by promptly addressing queries and concerns.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
Grounds Man
Sri Lanka Cricket
Rangiri Dambulla International Cricket Stadium , Sri lanka
09.2017 - 02.2022
- Maintained pristine condition of lawns by regular mowing, trimming and fertilisation.
- Organised exhibitions to offer public viewing or archival documents and historical artefacts.
- Implemented protections systems for records and historically valuable documents.
Education
Master of Business Administration - Global
University of Derby
Derby 02.2022 - 08.2023
Bachelor of Arts - Business Administration
IDM Nations Campus
Sri Lanka 02.2015 - 06.2019
Skills
- Customer service
- Stock management
- Product knowledge
- Store administration
- Team player
- Group leadership
Timeline
Customer Assistant (Part Time)
MFG Maid Marion Service Station
03.2022 - Current
Master of Business Administration - Global
University of Derby
02.2022 - 08.2023
Grounds Man
Sri Lanka Cricket
09.2017 - 02.2022
Bachelor of Arts - Business Administration
IDM Nations Campus
02.2015 - 06.2019
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